5 things credit unions must do when adopting electronic signatures
Our friend Brad Powell at Axiaware hit the nail on the head with this post – with his permission, we’re reposting it here ! (To see the original, follow this link)
Leaders at banks and credit unions that have not adopted electronic signatures are feeling the pressure.
Maybe the pressure is coming from customers and members. Remember when your neighbor said they would NEVER shop online? Now Amazon boxes arrive at least three times per week. By now bank customers and credit union members are comfortable conducting any and all sorts of business online, so they want to manage their finances via desktop, mobile phone or tablet – or all three – as well.
Or maybe the pressure is coming from their managers, who imagine the efficiencies and risk reduction that electronic signatures could produce.
Or it could be pressure from vendors who aggressively pitch their electronic signature solution – and tell you, “It’s easy.”
In response, I have two words: Slow down.
Yes, moving to electronic signatures can please customers and help your bottom line – and it’s not rocket science to install. But “easy” is the wrong word – it’s not complicated, but only if you know the landscape, pay attention to detail and make the move for the right reasons.
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