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Detail Oriented Team Worker, Leader, People Person
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Contact Information:
Kristen Theo Dean
Phone: 503-369-0077 Email: kdean1992@hotmail.com
Click here for resume in PDF format
Personal Statement:
As you can see by my job history, I am committed to excelling at any and all tasks I undertake. I am detail oriented, which is a must in this profession. My most outstanding assets would be that I am known as a “people person” and my communication skills and ability to work with a diverse group of individuals are highly sought after. I am a team worker and leader and am a self starter who takes great pride in my work.
Work Experience:
Assistant Manager - Lower Columbia Longshoremen’s Federal Credit Union, Longview, WA 2001 – 2011
- Responsible for all branch operations
- Coordinated staff scheduling
- Implementation of new products and services
- Accountable for human resources
- Fostered the mission statement to ensure member satisfaction
- Supervised staff including performance, training, hiring, discipline, and evaluation
- Developed policies and procedures for implementation
- Compliant in Bank Secrecy Act
Service Center Manager/Branch Manager – St. Helens Community Federal Credit Union, Rainier, OR 1997-2001
- Responsible for the operations of three branches which includes many of the experiences listed above
- Oversaw lending process
Assistant Manager/Head Teller – OnPoint Credit Union, Portland, OR 1989-1997
- Pioneered the first dual-supervisory position as Assistant Manager/Head Teller
- Served as Head Teller
- Assisted Members as their Service Representative
- Facilitated the lending process by serving as a Loan Officer
- Promoted to Assistant Manager
Educational Experience:
- Reporting Analytics Training – Completed 2011
- CUNA Management School I, II, and III – Completed 2007
- Microsoft Office Excel – Lower Columbia College, 2007
- CUNA Supervisor School I, II, and III – Completed 1997
- Credit Union Management Certification – Mt. Hood Community College, Completed 1997
- Miscellaneous Career Related Trainings – 1989 – 2011
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