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 Member Communication Management by OMI Communicating with members is not as simple as it used to be. Between web sites, social media, text messaging — and even plain old print and mail — Financial Institutions find that communicating with customers is more complex and more confusing than ever before. Add to that ever evolving demands for more relevant, personalized and trans-promotional content and it’s easy to feel overwhelmed with all the technologies and multi-channel platforms to manage. That’s where we come in. Member Communication Management services from OMI provides a single platform to manage all of your member communications whether they take form in paperless communications, web-based correspondence, email, mobile or social media. Now you have a central point where communications meet to deliver value to the day-to-day transactions of your Financial Institution no matter what channel you use. Satisfy your members with a consolidated and measured approach to content, promotional offers, brand loyalty and online services that make the most of experiences and relationships. Every Member Interaction is an Opportunity! About OMI: OMI is a leading Customer Communication Management (CCM) Service Provider that assists organizations in transitioning print communications to the paperless world. OMI’s TransXaction™ and Statement2web® software as a service (SaaS) platforms allow organizations to move transactional communications, such as statements, invoices, notices, letters, compliance and tax related communications, to electronic mediums to reduce costs and improve customer facing communications. OMI provides a single platform for creating, managing and measuring customer communications through marketing promotions, email marketing and social media presence by utilizing daily, weekly, and monthly transaction communications as focal points to increase Brand loyalty to the organization.Contact Information: Jimmy Banyas Business Director 5400 Laurel Springs Parkway Building 1100, Suite 1106 Suwanee, GA 30024 (877)377-7274 Ext. 724 (888) 366-4857 jbanyas@omi.co www.omi.co Community Items: January 20, 2012 - 2012 Revival – Calling all Credit Union Communication Marketing Executives May 17, 2011 - Voice of Customer - Silver State Credit Union May 03, 2011 - Transactional Marketing “Transpromo” and Online Customer Correspondence March 07, 2011 - Paperless Correspondence – It’s what members want Press Center Items: November 22, 2011 - BSA Technologies & OMI Partner to Provide Integrated Communication & Compliance Services to the Financial Services Industry September 01, 2011 - Managing Customer Communications through Social Channels March 07, 2011 - OMI and CredAbility Announce Strategic Alliance Offering Credit Counseling Services to Credit Unions White Papers/Case Studies: Voice of Customer - Silver State Credit Union Voice of Customer Interview: Nutmeg State FCU |