2015 Goal Setting for Your Net Promoter Program

Use Benchmark Information to Guide Your Goal Setting Process

This guide will help you understand the different types of member feedback and establish realistic goals for your program in 2015 and beyond.

Register to download this free guide now to learn:

  • How overall relationship Net Promoter Scores differ from transaction-based scores
  • Why dramatic gains can become more difficult once your score reaches higher levels
  • Average annual score increases among top performers and all participating credit unions


continue reading »

More News