Nightlife helps steer The Moshulu’s popularity thanks to Kevin Friel, Director of Special Events and Nightlife for Fearless Restaurants. In episode 30 of Marketing RV, Ranalli & Volpe discussed some of the themed events hosted by the Moshulu. It’s the second of a two-part interview with Moshulu General Manager Michelle Delp where we learned about the Cannabis party and the Emo Sad & Boujee concert.
You have to listen!
For the business-minded reader and podcast enthusiast, the best part of this show is the management wisdom Michelle unwittingly shared as she told us about her Fearless journey and provided a behind-the-scenes peek into the restaurant business.
- Show appreciation to your staff and they will be happy and productive.
- Adapt readily to new technology for efficiency. It will also keep you relevant.
- Be proactive. Fearless Restaurants has as standard policy “table confirmation,” which guarantees a manager will confirm customer satisfaction soon after the table is served. That way, any discrepancies can be rectified on the spot.
As you’ll hear in this interview, Michelle’s management style is the conduit to a positive workplace. How else would she have been able to get as many as nine or ten unscheduled employees to work on a moment’s notice when a last-minute party popped up?
This broadcast was recorded on The Deck, the wheelhouse and upper most deck of the Moshulu at Philadelphia’s historic Penn’s Landing. Partnering is a surefire way to promote your brand, which is why we take Marketing RV on the road and talk business with interesting guests. If your business would like to sponsor and host Marketing RV, contact us here