If there’s one thing we’ve learned over the last 18 months, it’s that change is inevitable. Whether a change is small or GIGANTIC, there can be difficulties with adjusting to them. Change can be scary, and as a leader it’s your job to help your employees understand and adapt to their new normal. Here are three ways you can help your team during the adjustment process…
Give feedback: When change occurs, it can sometimes be overwhelming. Your employees may immediately have a million questions, and often there can be a lot of confusion. Seek feedback from your team and make sure everyone is on the same page. Giving your staff detailed explanations to their questions will hopefully lead to more discussion that will create clarity and understanding.
Train thoroughly: When new processes or products are launched, make sure the training required is adequate and thorough. The last thing you want is for your team to feel like they’re running around like chickens with their heads cut off. Make sure everyone feels confident, prepared, and ready to perform their new responsibilities with excellence.
Be available: Just because training is completed, it doesn’t necessarily guarantee that your transition will be smooth sailing. Even if your staff is prepared, there will be bumps along the way. Check in frequently at first and be more encouraging than critical. Your team wants to adjust and be able to handle things on their own, but they’ll definitely need you to be supportive along the way.