Digital transformation. Omnichannel. Cloud. Blockchain. Artificial intelligence. Who knows the next buzzword that will strike the credit union industry? It feels like there is always a new hot topic. In fact, it’s hard to know what’s important—and what isn’t.
With that in mind, many credit unions ask me:
What are the easy ways to start our credit union’s digital transformation?
I can think of five easy ways to start.
How to Start Digital Transformation
I spent many years running a cloud computing CUSO (credit union service organization). I was also a co-founder of CU Wallet. Finally, I published Credit Union 2.0, and the book has given me lots of insight about modernizing credit unions.
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