5 qualities for the banking talent of the future

In 2017, McKinsey predicted that automation would be able to take over approximately 30% of the tasks performed at banks within the next two to three years. That forecast was spot-on.

Automation technology has enabled banks to increase productivity, simplify work design and improve customer service, growing deposits and revenue without adding staff.

So, with the future at our doorstep, may we suggest 5 qualities a savvy bank should be looking for in potential talent.

  1. Digital Fluency
    • A general comfort level with technology and the ability to quickly pick up on advancements are now essential characteristics of successful employees.
    • With the introduction of codeless design configuration, banks can tap digitally fluent individuals within the organization to create, test and refine new automation capabilities and experiences.

 

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