One of the areas where many Credit Unions struggle is when they are faced with a merger and all the various issues that accompany taking on a large number of new members all at one time.
From issues regarding aligning products and services to basics about locations, hours and contact details, here are 9 tested merger communication tips that will ensure your Credit Union will be ready for your next merger!
Merger Communication Tip #1: Follow the Rules
There are several guidelines and timeframes set by state and federal regulators regarding mergers. Your communication plan should incorporate timeframes and requirements set by these regulators regarding both your communication with the memberships effected by the merger, and the communication requirements to the regulators themselves.
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