Helen Mickel is one of the biggest believers in the credit union movement that I know. And under her leadership, Tongass Federal Credit Union in Ketchikan, Alaska, has grown by leaps and bounds, not only providing traditional financial services to "typical" communities, but also bringing her credit union's services to remote places in her state where they have no other options in banking. Helen truly understands the importance of finding communities and segments of people who have been shut out of traditional financial services, because it's both a surefire way to grow as a financial institution, but it's also something that can make a meaningful impact on the underserved. I greatly enjoyed this conversation with a long-time credit union friend. Please take a listen!
Credit Union Nation | Helen Mickel, President/CEO, Tongass FCU (#16)
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Helen tells her story of moving to Alaska and stumbling into the credit union industry.
She also shares her love of lending and her first roles in the credit union industry.
She talks about the microsites her credit union has established in remote parts of the state.
She also talks about how her credit union maximizes its resources as a smaller institution.
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