KERRVILLE, TX (September 28th, 2013) -- CU*SOUTH announced that Hilco Federal Credit Union has converted to CU*SOUTH’s core software platform – CU*BASE®. Based in Kerrville, Texas, in the heart of Texas Hill Country, Hilco FCU serves 1200 members with assets of $10M. Hilco’s SEG includes the employees of Kerrville State Hospital, as well as Kerr County, the City of Kerrville, the local USDA, and the Upper Guadeloupe River Authority.
Responding to increasing demand from members to expand their products and services – particularly self-service options like mobile and text banking, online loan and membership applications, and automated loan decisioning – with a staff of four employees, the credit union needed a single, unified software system to eliminate the headache of interfacing between their old core software, their home banking software and other third-party software providers.
“CU*SOUTH offered the fully-integrated platform we’ve been looking for,” says Hilco FCU CEO Ed Baskin. “In my previous job at the hospital, I’ve managed the IT department, and served on software advisory boards. I took a thorough look at the CU*BASE software – and it had exactly what we were looking for.”
CU*SOUTH’s ownership model was important in Hilco’s decision. “We loved the idea of investing in the CUSO,” said Ed Baskin. “With all the mergers and acquisitions in the CU software market, we wanted to make sure that our core software wouldn’t get sold to a banking software vendor. Our core is a critical element in our growth – and we’re looking forward to adding our voice to the governance of CU*SOUTH.”
“I’m thrilled to have Ed Baskin and Hilco FCU as clients and owners of CU*SOUTH,” added CU*SOUTH’s CEO Leo Vaulin, speaking at Hilco FCU’s CU*BASE conversion in Kerrville. “Ed has a wealth of IT experience, and he’s committed to representing the interests of smaller CU’s. CU*SOUTH’s mission is to grow credit unions – and keep smaller CU’s healthy by providing both software and managed services to help them address changes in their financial and regulatory landscape. Thanks to Ed Baskin, our CUSO will continue to improve our delivery of services to CU’s under $25M.”
About CU*SOUTH, Inc.
CU*SOUTH is a credit union-owned cooperative with a mission of growing successful credit unions. Headquartered on the Eastern Shore of Mobile Bay, CU*SOUTH offers the industry-leading CU*BASE® processing system to credit unions of all sizes. CU*BASE is a fully-integrated platform, combining home banking, mobile and text banking, online membership and loan applications with auto-decisioning, collections, back office, automated 5300 Call Reporting, and a complete suite of marketing and management reports and dashboards such as “Where Your Members Borrow”. CU*SOUTH also provides CUSO@Work™ managed services to drive best practices for CU’s to get the most of out of their software investment. Managed services allow credit unions to outsource tasks at a fraction of the cost of a full-time specialist – accounting, collections, compliance, lending, marketing, call center, web design. As a partner of the cuasterisk.com network, CU*SOUTH provides the most comprehensive offering of information technology tools and services through a collaborative, shared ownership model - with the same great value that credit unions offer their members.