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CU*Answers publishes business continuity plan for in-network credit unions

GRAND RAPIDS, MI (February 10, 2015) -- On February 9, 2015, CU*Answers, a 100% credit union-owned CUSO, announced the availability of its 2015 Business Continuity Plan to in-network credit unions as a proactive measure to assist them in their vendor due diligence efforts. “Given today’s extended network, it is imperative that credit unions carefully assess their service providers’ business continuity programs, paying close attention to each vendor’s capabilities and capacity,” states Jim Lawrence, CBCP, Manager of Disaster Recovery and Business Resumption Services at CU*Answers.

In addition to the continuity and recovery plan, credit unions are provided supporting documentation detailing the results of recent recovery testing and high-availability rollover exercises as well as independent audit reports such as ACH processing and SSAE-16 (SOC 1, Type 2).

As part of their commitment to their network of over 200 credit union clients, CU*Answers provides professional education courses (classroom and web-based) to describe the planning and testing process as well as Business Continuity principles, standards, and best practices to assist the credit union in building a robust program of their own.

Additional information regarding the CU*Answers Continuity and Recovery programs can be found at http://www.cuanswers.com/solutions/business-continuity/.

About CU*Answers, Inc.
CU*Answers offers expertise in implementing technical solutions to operational needs, and is a leader in helping credit unions form strategic alliances and partnerships. CU*Answers provides a wide variety of services for credit unions including its flagship CU*BASE® processing system (online and in-house) and Internet development services featuring It’s Me 247 online and mobile banking. Additional services include web development, network design and security, and image check processing. Founded 40+ years ago, CU*Answers is a 100% credit union-owned cooperative CUSO providing services to credit unions representing over 1.7 million members and $15.7 billion in credit union assets. For more information, visit www.cuanswers.com.