Continuing their drive to help credit unions become great mortgage lenders while growing their credit union mortgage servicing platform, myCUmortgage® hired Dave Schlegel as its new Director of Default Services. myCUmortgage is a leading Credit Union Service Organization (CUSO) and wholly-owned by Wright-Patt Credit Union.
As the Director of Default Services, Schlegel is responsible for all aspects of servicing related to non-performing loans. This includes collections, loss mitigation efforts, bankruptcy matters, foreclosures and REO and claims management.
“Part of our brand promise is a thrilling, five-star service experience. We understand that many times, bad things happen to good people, so we’re building our default services to balance the need for empathy with members along with the ability to minimize credit union and investor losses,” said Tim Mislansky, President of myCUmortgage. “With Dave’s deep experience, knowledge and desire to help borrowers stay in their homes, we’re continuing to deliver on that promise.”
Drawn to myCUmortgage by its strong culture focused on helping members and fellow experts, Schlegel brings with him over 12 years of mortgage servicing experience, including strong process management and analytical skills. He was most recently the Vice President of Loss Mitigation at PNC. Schlegel earned his Bachelor of Science in Mechanical Engineering from the University of Dayton and his M.B.A. from Xavier University.
When building the servicing platform, myCUmortgage re-imagined it and created a member-focused solution that is a true value-add to partner credit unions. To ensure the delivery of a thrilling, five-star service experience, they focused on the people, processes and technology supporting the platform.
“We’ve pulled together a team that exemplifies the right combination of servicing expertise and credit union experience,” said Mislansky. “With our member-centric processes and procedures and industry-leading mortgage servicing technology, we are able to do the heavy lifting in the back office while our credit unions interact with their members.”