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Patelco activates disaster response plan for members affected by Camp Fire in Butte County

Disaster response plan provides immediate access to financial resources to members located in affected areas near the camp fire

Patelco Credit Union has activated its Member Disaster Relief Plan to aid its hundreds of members potentially affected by the Camp Fire in Butte County, California.

Patelco’s Disaster Relief Program provides immediate access to financial resources to any member in good standing who has been affected by natural disasters. This program includes access to no- or low-cost loans, reimbursement of non-network ATM fees, deferred loan payments, and more.

“With the wildfires affecting our members in Chico and surrounding area, we are here to provide financial assistance and peace-of-mind through our Disaster Relief Program,” said Patelco’s President and CEO, Erin Mendez. “From our experience with the fires last year in the North Bay area, we know that our members will be needing support, and we will continue to act as a resource for them in the face of this terrible disaster.”

Patelco encourages members living in the affected areas who have experienced temporary displacement or damage due to fires to call 1-800-358-8228 to find out more about the support available through the Disaster Relief Program.

Disaster Relief Program Details:

  • $500 cash now. Personal loans at zero-percent interest.
  • An additional $10,000 at a very low, special disaster relief rate.
  • ATM surcharge reimbursement. Members can use any ATM anywhere, and Patelco will reimburse ATM fees.
  • No early withdrawal penalties. Patelco will waive early withdrawal penalties for members who withdraw their respective share certificates.
  • Skip a loan payment. Members who are current on existing consumer loans and/or credit cards can request payment extensions.

Patelco Credit Union

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