Xpress Data, Inc. (XDI), the only company in the nation specializing exclusively in the production and delivery of credit union notices, statements, and other event-driven member correspondence, announced today that Chandler, AZ-based First Credit Union has selected them as their vendor of choice to handle all of their electronic and paper-based member communications needs via XDI’s credit union-specific XpressServices™ platform. The 43,000-member credit union was impressed by XDI’s robust e-presentation and e-document capabilities to better serve their online members – First Credit Union boasts an impressive 73% member opt-in rate for e-statements.
Lori Gallegos, EVP/COO at First Credit Union, says that “we were looking for an experienced vendor that could quickly convert us and had excellent data mapping capabilities, and XDI fit the bill perfectly. XDI has experts on staffs that were highly responsive, and they helped us smoothly convert to their XDI electronic document delivery platform.” XDI’s strong technology platform replaces a decades old system that was inadequate to meet the credit union’s plans to move all member documents online for easy member access. Mike Cooper, President/CEO of XDI, states “working with Lori and her team was pleasure. Our staff worked hard to meet their quick turnaround time requirements, and this represents another successful Symitar conversion for us.”