Corporate One Federal Credit Union announced today the launch of a new credit union service organization (CUSO), Sherpa Technologies, to lead credit unions on the journey of digital transformation, create an efficient method of engaging innovative Fintech firms, and enable integrated, seamless member experiences. Differentiating Sherpa from other financial service providers in the fintech space is its Mosaic Platform, a unique digital business platform that offers the ability to develop unique digital experiences, and seamlessly integrates diverse fintech solutions through an open framework.
“Sherpa was created to answer the complex questions digital transformation creates for many credit unions,” said Melissa Ashley, president and CEO, Corporate One. “Creating delightful member experiences requires leveraging all that financial technology (fintech) offers in an integrated fashion to deliver seamless, personal and frictionless interactions. This is easier said than done when working with bulky legacy systems and an ever-evolving marketplace of solutions. And, therefore it’s difficult and overwhelming for many credit unions to develop, integrate and manage the kind of digital applications that offer better member experiences. Sherpa has been launched to help credit unions take advantage of fintech and more easily offer their members the financial solutions and experiences now expected in today’s digital world.”
“Our main goal is to help credit unions of all sizes across the country develop, implement, and expand a digital transformation plan that meets their strategic vision and organizational objectives,” said Keith Riddle, Sherpa’s President/CEO. “Our staff has extensive experience and knowledge to complement any credit union’s team, and our consultative approach includes listening, identifying, connecting and enabling credit unions with the appropriate insight so they can choose a suite of integrated experiences to serve their members in a dynamic digital financial marketplace.”
Chief among Sherpa’s core offerings is its Mosaic Platform. The Mosaic Platform is Sherpa’s open, digital business platform that creates a unique framework and ecosystem for credit unions and partners to engage and integrate the latest solutions for streamlined market delivery. Mosaic future proofs and protects credit union IT investments by allowing them to easily deploy and modify solutions as membership needs change. Further, it enables an opportunity to leverage data to support personalized member experiences and orchestrate information between separate applications.
Along with the Mosaic Platform, Sherpa Technologies offers credit unions an experienced team of professionals to guide them on the member experience journey, so they don’t have to manage it on their own. The team also identifies and fully vets Fintech offerings that provide credit unions the opportunity to grow members, increase revenue and/or streamline efficiencies. Sherpa’s applications are developed and delivered through consultation with credit unions, partners, or in co-development with fintech firms, and offer the option to integrate seamlessly with the Mosaic Platform. The applications can also be consumed separately and/or in combination with each other, and through a suite of integration tools, can leverage data optimization for delivering frictionless, personalized member experiences.
