Mahalo Banking, a provider of omni-experience online and mobile banking solutions for credit unions, announced a partnership with Payrailz, a digital payments company offering smarter, predictive, proactive and more engaging payment experiences to banks and credit unions. Mahalo will offer Payrailz’s payment services a part of its digital banking offerings.
Additionally, the companies will collaborate to integrate their open APIs for a seamless user experience. Consumers using Mahalo’s online or mobile banking platform will have access to Payrailz’s smart driven bill pay, A2A and P2P payments and bill negotiation features. Payrailz’s unique use of AI in payments will aid Mahalo in providing the best user experience possible through its platform.
In its search for a modern payment partner, Mahalo wanted to work with a company that shared similar values as well, as a shared vision of providing a truly unique experience for financial institutions of all sizes. The company’s sustained goal is to offer the industry great technology, while providing optimum user experience and security while delivering first class service. Mahalo found these qualities in Payrailz and has chosen them to provide a smarter payments experience to financial institutions that are using Mahalo’s technology.
Both Mahalo and Payrailz seek to empower individual financial institutions, particularly credit unions, and believe this partnership is a significant step toward meeting that goal. Providing financial institutions, a better digital experience through online and mobile banking, supported by a superior payments experience is crucial to transforming the industry and helping community institutions compete against the larger banks and non-traditional providers.
“Our mission, first and foremost, is to help financial institutions best serve their members and customers,” said Alan Augustine, president and CEO of Mahalo Technologies. “Seamlessly integrating with Payrailz will enable us to offer more unique features without creating any disconnect in their experience. We are excited about what we can offer together as partners and even more excited about the future innovations that will result from our partnership.”
Mahalo is highly focused on consumer experiences through all channels. Whether through increased security, deep APIs integrations, location-based travel notifications, and push notifications prompting members to take surveys, or now Payrailz’s smart payments experience, Mahalo’s technology offerings are always focused on members’ experiences.
“At Payrailz, we strive to help financial institutions provide a smarter payments experience for users, thus helping propel them ahead of their competition,” said Fran Duggan, CEO of Payrailz. “Partnering with a like-minded company like Mahalo will help us to help financial institutions create better digital experiences for their customers and members. We are thrilled to be working with an innovator like Mahalo to deliver on this vision.”