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Client satisfaction tool engages management to provide feedback

NewGround, a St. Louis-based innovative architecture, design, and delivery firm, received a 93% overall client satisfaction score for 2018 through the C.A.R.E. (Consistent, Available, Reliable, Engaged) Assessment Program. The overarching goal of this program is to analyze NewGround’s performance and provide helpful feedback from clients to continually improve our service offerings.

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