Jack Henry & Associates, Inc. (NASDAQ:JKHY) is a leading provider of technology solutions and payment processing services primarily for the financial services industry. Its Symitar® division announced today that Community Choice Credit Union and Rio Grande Credit Union will leverage the Commercial Lending Center Suite™ to streamline the commercial lending process and support portfolio growth. Both credit unions selected the platform through their partnership with Member Driven Technologies (MDT), a CUSO that hosts the Episys® core platform from Symitar to provide a private cloud alternative for core processing and IT needs.
Farmington Hills, Mich.-based Community Choice Credit Union is a founding member of MDT and has a total commercial portfolio of $150 million. The $1.1 billion-asset credit union recognized the need for more comprehensive, robust portfolio management and reporting tools to support their expanding commercial lending business and ultimately selected the Commercial Lending Center Suite. Teresa Mayer, Chief Lending and Retail Officer for Community Choice Credit Union, explained, “We plan to strategically grow our commercial portfolio over the coming years to better serve businesses of all sizes throughout our community. The commercial lending platform from Symitar will help us more efficiently and effectively achieve this goal by streamlining previously cumbersome, manual processes and providing the digital functionality today’s business borrowers expect. The platform also offers new levels of transparency, allowing our team to easily view everything about an individual borrower as well as the entire portfolio in a single location.”
Albuquerque, N.M.-based Rio Grande Credit Union is in the process of launching their commercial lending department to better serve the local economy and state. The $340 million-asset credit union has successfully leveraged Episys through MDT for years. Erin Gomez, Vice President of Specialty Services at Rio Grande Credit Union, stated, “New Mexico is a traditionally underserved region, and we look forward to providing the small businesses in our community with the intuitive tools and functionality they need to grow and succeed financially. This commercial lending platform was a natural choice for us because of its modern digital capabilities, close integration to our core and ease of use for both employees and borrowers. Plus, we have always had strong partnerships with Symitar and MDT, and we look forward to working with them in this additional capacity as we expand our commercial offerings.”
Shanon McLachlan, President of Symitar, added, “We look forward to expanding our relationships with Community Choice Credit Union and Rio Grande Credit Union to provide them with modern lending tools that will enable them to become more future ready. The suite’s integration with their core platform through our partnership with MDT means these credit unions will benefit from boosted efficiencies, improved accuracy and a more holistic view into borrower relationships, enabling greater collaboration and smarter, more informed decision making. We are proud to join forces with institutions like these two credit unions that are dedicated to better supporting businesses in their communities and helping their local economies thrive.”