The biggest thing I see with credit unions is that they are afraid to make a mistake, which is a gigantic mistake,” said Jeff LoCastro, Founder/CEO of Neener Analytics when speaking with Susan Mitchell, CEO of Mitchell, Stankovic & Associates and Founder of the Underground. “In order to move past roadblacks be willing to test it, try it and make a mistake because you will find the answer.” Ideas into Action for Innovation:
- Personalization is Key
- Put the “I know you” back into your member relations. Ensure relevancy by including personalization in marketing, decisioning and relationship building.
- Be the Disruptor
- Every day start ups and fintechs are working to destroy credit unions. Let’s disrupt banking on our own terms.
Watch Jeff’s Full Underground Chat
Watch the Underground Collision: Blinding Flash of the Obvious with Jeff LoCastro and 17 other industry throught leaders discussing the divide, human wellbeing and how credit unions can be a disruptor for good.
Save the date for the Underground Collision: We Are the World, July 13, 2021. Register today!