A thorough evaluation of the core processors available to credit unions has led USX Federal Credit Union ($251 million assets; 23,128 members; Cranberry Township, PA) to the decision to switch to Corelation’s KeyStone. After more than three decades on the same core processor, the credit union is eager to take advantage of modern technology and a core solution that offers unmatched open architecture and ease of integration.
To perform their assessment of the core processors in the market, USX Federal Credit Union assembled a selection committee that represented all departments in the organization. After more than a year of demonstrations and due diligence, KeyStone was the overwhelming frontrunner.
“Our entire team agrees that KeyStone offers the best built-in features and functionality and the most intuitive user experience. As we work towards our goal of upgrading our digital offerings, KeyStone’s open architecture and API [KeyBridge] will greatly expand our ability to integrate with third-party vendors,” explained USX Federal Credit Union President/CEO Mark A. Volponi.
Having been on the same core for longer than the tenure of their longest-serving employee, the credit union is taking their upcoming conversion to KeyStone as an opportunity to evaluate many of their workflows and operational procedures.
“We are particularly excited that KeyStone will enable us to streamline workflows, gain efficiencies throughout the credit union, and even automate some of our processes,” added Volponi.
Corelation’s excellent reputation among their clients also contributed to USX Federal Credit Union’s decision. “In our conversations with several of Corelation’s clients, everyone emphasized that with KeyStone we’re not just selecting a product; we’re gaining a partnership with Corelation. All of our experiences with Corelation have confirmed that notion, from the demonstrations to the recent CEO & CTO Forum, and we look forward to a long partnership,” said Volponi.
“USX Federal Credit Union has remained dedicated to guiding their members towards financial security for more than 80 years,” shared Corelation President/CEO Theresa Benavidez. “From its inception, KeyStone was designed for ease-of-use and flexibility to empower our credit union partners to do what they do best: deliver the best member service experience. Welcome, USX Federal Credit Union!”
Theresa Benavidez