No doubt about it, credit union compliance is complicated. Just ask Katie Elliott, vice president of risk management and compliance at Stanford Federal Credit Union. When Katie was hired two years ago, the $2.6 billion Palo Alto, California, institution had a surprise waiting for her that would positively change the way she manages compliance.
Stanford FCU had just installed ComplySight, the compliance management system offered by PolicyWorks. As Katie learned her new job, she also mastered the ComplySight system. “I can’t speak highly enough of this program and the staff who support it,” she said in PolicyWorks’ recent case study Credit Union Compliance:Managing the Juggling Act describing Stanford’s efforts to boost its compliance capabilities. “I couldn’t have asked for a better resource.”
Stanford serves a highly educated membership base with high service expectations while grappling with the rules, regs and requirements coming in daily from numerous sources. ComplySight’s comprehensive service profile and flexibility, tailored to Stanford’s unique requirements and needs, provides Katie and others who share compliance responsibilities with the tools they need to confidently manage these challenges.
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