A CEO’s guide to talent development

5 steps to teaching your team to work together to win for the credit union and its members

Talent development today is no longer solely about providing the best pay and opportunities to the top 2 percent of your staff. Instead, it’s about developing and feeding a talent strategy that readies your entire team to work together to deliver on your organization’s mission and vision.

Think about the National Basketball Association. In 2017, the pundits didn’t think the Boston Celtics were going anywhere in the playoffs. Two of the team’s three top stars had season-ending injuries. Yet the Celtics made it to the Eastern Conference finals, ultimately losing to Cleveland in a tough, seven-game series.

How was this success possible? Boston’s coach (similar to a CU CEO) developed his young talent—including rookie Jason Tatum, second year Jaylen Brown and third year Terry Rozier—and put them in the best position to succeed. In addition, the coach developed the team’s “role players” so they understood what they needed to do to help the team win.

 

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