You’ve heard it before: empathy is an important leadership skill. From a soft approach, empathy helps build authentic relationships with people, increasing innovation and retention in any organization.
On the other hand, Tracy Bower’s article on Forbes uses research to prove that a leader’s use of empathy drives significant business results, number-wise. Here are conclusions from Bower’s research-based approach to empathy:
The Effects of Stress
Data suggests that high, unique forms of stress are being created due to the pandemic changing how we live and work – affecting mental health, personal lives, and overall employee performance.
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