In this episode, we’re talking about how to align your payments strategies with shifting consumer behavior. This process is more complex now than ever before, as credit unions face a slew of pandemic-related revenue disruptions. Gain insights on recent data, shifts in the payments landscape, and how to address upcoming deadlines in critical vendor contracts.
- [02:41] 51% of consumers are now using contactless. Credit unions need to make sure contactless is no longer a luxury item that is not going to be used.
- [06:43] Education is going to have a big role moving forward especially with senior members. What mobile offering are you going to have for them and how are you going to educate them on the offerings?
- [12:21] The chances of fraud are higher because a signature or pin is not required, so look at the contactless transfer limit you have on cards and provisional limit.
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