Because most banks and credit unions are still running on legacy technology, they are more than a little reluctant to give maintenance capabilities to all employees. Why? Because when they open up access, it’s an all-or-nothing situation.
The majority of banking core systems don’t allow any ability to limit access to certain fields only. And opening everything up, also opens up the financial institution to huge risks if the employee accidently changes something they shouldn’t.
We’re talking major, major potential financial and legal ramifications.
Allow us to introduce you to CRMNEXT’s Maintenance functionality, and, along with it, a solution to at least one of your legacy technology woes.
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