Syndicated

For decades, discussions of the future of banking and finance have centered on money — how it may be digitized, dematerialized and disrupted. But money itself is now being unbundled…

For the last decade, I have been in some sort of customer-focused sales role. I started as a telemarketer selling Police Benevolent Memberships to the residents on the Southside of…

We at DDJ Myers sometimes need to ask board members or a board chair, “What are the historically unmentionable topics that your board should discuss?” In response, we often hear…

Credit union CEOs were sent a survey last week to help shape the proposed America’s Credit Unions, should the merger be approved. CEOs were sent an email to whitelist to…

The House and Senate are in Washington, D.C., this week, and federal government funding is scheduled to expire Sept. 30. The House and Senate are expected to consider various appropriations…

In a vast—and largely digital—lending landscape, big banks and FinTechs often hog most of the financial glory. They’re more visible and have slick advertising that suggests they’re the best and…

When the financial services industry speaks on the year-in, year-out tragedy that is living paycheck-to-paycheck, our minds naturally gravitate to the lower-income individuals in the United States, typically those earning…

Apparently, the federal government may shut down soon?! This has totally blindsided me. I thought I would spend the beginning of the Fall watching Steve Martin solve a crime with…

CUNA President/CEO Jim Nussle and NAFCU President/CEO Dan Bergerset the record straighton the credit union industry’s tax-exempt status and difference, combatting a recently publishedWall Street Journalop-ed by Tax Foundation President…

The burden of student loan debt on 25 to 34-year-olds weighs heavily, with an average amount of $33,173. This significant figure represents the financial burden carried by young adults in…

As Maine’s only fully-accredited children’s hospital, The Barbara Bush Children’s Hospital takes pride in providing the very best medical care for every patient who comes through our doors. We’re committed…

President Joe Biden ThursdaynominatedTanya Otsuka to the NCUA Board, who would replace NCUA Board Member Rodney Hood as his term expired in August. The announcement came along with three others…

The startling ease of using Amazon One — and the growth in consumer use of the palm-recognition payments technology — just begs for a handy pun or play on words.…

Integrating technology into modern contact centers isn’t just a trend, it’s a necessity. For credit unions, leveraging tech is essential for enhancing contact center operations and improving member experiences. The…

As football season is in full swing, it’s time to pull out one of my favorite quotes I have shared previously from the legendary NFL coach, Vince Lombardi: “Leaders are…

CUNA President/CEO Jim Nussle reinforced how the Big Box interchange bill would negatively impact consumers, as Sens. Dick Durbin, D-Ill., Roger Marshall, R-Kan., and Peter Welch, D-Vt. work to stop…

Times are tough – that’s for sure. Inflation rates are rising again, fueled by skyrocketing gas prices. Rate hikes don’t seem to end. And arecent reportshows American household income actually…

Join Victor Cardwell, Principal and Chairman at the law firm of Woods Rogers Vandeventer Black PLC, as he discusses top labor and employment law issues your credit union should be…

We have all been there, weeding through resume after resume, trying to discern which candidates are worth interviewing. The process is tedious, and our success rate is limited for several…

Generative artificial intelligence has captivated the world’s attention with its potential to reshape industries and businesses. For many financial services executives — including those in payments — the question is…

Fiat Lux: Lighting the Way to Cybersecurity Detection is key in many aspects of life, from medical diagnosis to positive treatment to more existential threats posed by massive storms like…

CUNA, NAFCU, and the Defense Credit Union Council (DCUC) urged Senate leaders to oppose an amendment to the “minibus” appropriations bill that would cap credit card annual percentage rates at…

On June 29, 2023, NCUA, along with several other federal regulatory agencies, issued an interagencyPolicy Statement on Prudent Commercial Real Estate Loan Accommodations and Workouts("Statement") in a Letter to Credit…

For a quick measure of your credit health,your credit scoreis the place to look. Lenders may use it as part of their criteria when deciding whether or not to extend…