Social media can get monotonous for the people producing the content. Drafting all those quick Facebook and Instagram captions. Brainstorming funny lines of 180 characters or less for a tweet.…
Earlier this week, CUNA and NAFCU announced the proposed Transition Board for America’s Credit Unions. If members of both associations approve the merger, the Transition Board will guide the process…
In the past, we’ve talked about financial concepts that might be a bit tricky to understand, like a personal loan or an escrow account. With both of those accounts, though,…
Bill pay is an essential feature for credit unions, but it is often not given the attention it deserves. Modernizing the user experience involves enhancing the visibility and accessibility of…
The National Credit Union Foundation is working with the Hawaii Credit Union League and credit unions onsupport neededin the wake of this week’s deadly wildfires. Wildfires swept across the island…
A space says more than a thousand words, and your credit union branch prototype says a lot. In the ever-evolving landscape of credit union retail banking, your branch serves as…
Uncertainty about the direction and timing of economic growth can lead to interest rate volatility. All financial institutions face greater uncertainty as the economy transitions from one stage to the…
In today’s rapidly evolving digital landscape, cyber threats can be identified around every corner, leaving the role of a threat research team to be non-negotiable. Through continuous monitoring, proactive analysis,…
NAFCU and other financial trade associationswrote to the Federal Communications Commission (FCC)in response to the commission’s proposed rule to combat illegal robocalls. In the letter, the trades expressed support for…
For many, the art of planning feels counterintuitive, as its core is not accounting-based as much as it’s a sociological experiment. We use a planning model to simulate the environment…
Bank and credit union executives have been trying to figure out what Apple is up to in financial services since its introduction of the Apple Card in early 2019. Every…
Ambition. Competition. Each are valuable in their own ways…but they’re less helpful when it comes to bank or credit union leadership. So, what are the keys to successful leadership? Empathy…
The data analyst giving you pushback on your data request isn’t trying to be uncooperative. Data analysts often find themselves asking follow-up questions to draw out the details of a…
Risk and compliance are top of mind for financial institutions of all sizes — and for good reason. Keeping up with new regulatory requirements continues to be a challenge. A…
Last month, I celebrated 15 years in business as a leadership consultant, facilitator and speaker. There have been many lessons and learnings along the way, and my life looks very…
Credit union officials met with Rep. Nikki Budzinski, D-Ill., at the Illinois Credit Union League’s Springfield office Monday. “Attendees thanked Rep. Budzinski for her support of the credit union tax…
Shakespeare says to only “trust a few”. We say, trust no one - until verified. With a Zero Trust architecture (ZTA) to cybersecurity, trust is not automatically granted. Unlike trust-based…
The FedNow®Service, the first new payment rail introduced into the Federal Reserve system in over 40 years, is launching this summer. However, there remains a considerable amount of misinformation and…
CUNA and NAFCU released details of the proposed Transition Board for America’s Credit Unions, including members of the Executive Committee. Brian Schools, current vice chair of the NAFCU Board of…
Communities in Vermont are still reeling from the effects of torrential downpours and major flooding that hit the region in July, with more heavy rain expected in the near future.…
CUNA President/CEO Jim Nussle and NAFCU President/CEO Dan Berger issued a joint statement in response to the Community Development Financial Institution (CDFI) Fund’s Community Development Advisory Board’s Final and Approved…
Email marketing is still one of the most effective ways to reach your target audience when it comes to effective credit union marketing. In fact, according to a study by…
NAFCU held an in-person all-staff meeting Monday, during which CUNA President and CEO Jim Nussle joined NAFCU President and CEO Dan Berger to answer employees’ questions about the proposed merger…
Fraud is on the rise, and the use of synthetic identities (combining different people’s stolen personal information to form false identities) has a particularly strong financial impact. According to areport…