CUNAfiled commentswith the Consumer Financial Protection Bureau (CFPB) on its request for information on data brokers. CUNA notes that the inherent sensitivity of consumer financial data highlights the need to…
The House and Senate remain in session this week with lawmakers continuing to work on must-pass legislation, including the National Defense Authorization (NDAA) and appropriations bills. In addition, NAFCU will…
In the last year, a quote by Warren Buffett gained significant visibility in the field of business strategy. The Oracle of Omaha reportedly said, “The difference between successful people andreallysuccessful…
While the feature set of a document management system can be robust, it’s not always easy to identify where and how to use the tools effectively. Below are a few…
The African American Credit Union Coalition(AACUC) will hold its 25th Anniversary Annual Conference July 16-20 at the Atlanta Evergreen Resort. The theme of the silver anniversary event is legacy, which…
Perhaps you’re wondering: Does canceling a credit card hurt my credit? It may seem counterintuitive, but closing a credit card can hurt your credit score in the short term. You…
Leaders at ORNL Federal Credit Union felt they had at least one good reason to pursue a digital banking conversion. Members occasionally had problems logging into their accounts, and they…
CUNA and the American Association of Credit Union Leagues released an interchange study on Monday. It contains great data that reinforces the arguments we’ve made all along, and CUNA and…
The whirlwind weekend in late April that saw the country’s biggest banktake overits most troubled regional lender marked the end of one wave of problems — and the start of…
In today’s digital age, there are multiple ways that we use computer systems to carry out our everyday tasks. From accessing the internet to sending emails, we constantly exhibit new…
As an advocacy organization, NAFCU works on behalf of our members who have entrusted us with their voice in Washington, D.C. We are a single entity, but our actions represent…
A very high-profile credit union faces a leadership and strategic crisis that may derail the organization for decades. Here is the situation I have observed from afar. The retired CEO…
Treasury Secretary Janet Yellen announced Thursday the appointment of Andrea Gacki as director of the Treasury Department’s Financial Crimes Enforcement Network (FinCEN). Gacki presently serves as the Director of the…
The Senate Banking Committee Wednesday advanced to the full chamber President Joe Biden’s three nominations to the Federal Reserve Board of Governors. Philip Jefferson is nominated for Vice Chair of…
Financial institutions across the nation are bearing the brunt of an unstable economy—and liquidity challenges have taken center stage in the minds of industry leaders. With high interest rates and…
Every day we speak with community banks and credit unions looking to determine whether business banking is a viable option for them. Many don’t know where to start, how to…
Let’s say people call your bank or credit union for information or with key requests that hinge on data. How quickly can call center employees find that data? For that…
The world is becoming more complex by the minute. As this happens, many Boards are stepping back and asking themselves how their role should continue to evolve to best help…
Strategic planning isn’t just a day on the calendar. It’s not something to take lightly or something to do halfheartedly, either. Why? Because good bank or credit union strategic planning…
Microsoft has issued a warning about an active phishing campaign that lures users into opening Microsoft Word attachments sent via email. Microsoft first identified the campaign in June 2023. The…
Credit unions cannot match the sheer number of bank branches but stand ready, willing, and able to help reverse the negative trends that for-profit banks have put into motion,CUNA wroteto…
The CFPB Tuesdayordered Bank of Americato pay over $100 million to customers for “systematically double-dipping on fees imposed on customers with insufficient funds in their account, withholding reward bonuses explicitly…
When I became a member of my first credit union, I had no idea I would still be a member 20 years later. To be honest, at the time I…
This sentiment is thought to be a result of banks closing branches and adopting more impersonal solutions such as telephone banking, automation, and chatbots. Key findings from the study reveal…