Financial institutions across the country continue to experience card-not-present (CNP) fraud at an alarming rate and it is not stopping. Currently in the top fraud spot, this type of fraud…
With auto e-commerce companies setting the standard for a fully digitized customer journey, bank leaders must be able to deliver a best-of-breed experience if they wish to compete. With theauto…
Headquartered in Washington, D.C., Agriculture Federal Credit Union (AgFed) has been serving the needs of its members nationwide for almost 90 years. As consumer expectations for quick access to capital…
Can a credit union with nearly 500,000 members and $9 billion in assets still authentically serve its local community? As consolidation trends continue and asset size is increasingly seen as…
New mechanisms for storing and transferring value are being introduced at a dizzying pace. An ever-widening array of options to earn and spend entirely in the digital world makes the…
It’s a changing world. You can’t do business as usual and expect it to continue to work for your customers. That’s why innovation around new market approaches is more crucial…
Credit union champions are taking to social media on Friday, July 29, to tell the world why they love their credit union. The Illinois Credit Union League is back again…
NCUA issued a Letter to Credit Unions (22-CU-08) on an interagency joint statement noting credit unions musttake a risk-based approach to assessing individual memberrisk. The statement, which comes from NCUA…
Members of Congress return to Washington this week where they will hold multiple hearings of interest to the credit union industry. The House is also scheduled to consider the FY…
The potential crisis has everyone concerned, but there is also opportunity at junctures like this in the market. Perry Rahbar, Founder and Chief Executive Officer of dv01, shares his insights…
Voices around the ethics of technology innovation are getting louder. It’s no surprise, given some of the emotionally wrought use cases of the day. As just one example, Amazon recently…
Many financial institutions (FIs) compare the Upstart Referral Network to loan purchase programs – and while the two share some similarities, the Upstart Referral Network creates the opportunity to acquire…
This month our Country celebrated its 247thbirthday! The American Spirit since 1776 is a belief in our ability toself-determine our future along withthe individuallibertyto pursue a state of happiness. We…
Whether it’s Elon Musk’s “firehose” access to Twitter dataor controversy over thelegitimacy of ESG investment data, consumers and businesses alike are spending more time considering the ethical tentacles of data.…
When it comes to money laundering (ML) and terrorist financing (TF) risk, potential members are not created equally. In fact, there are certain professions or businesses that have been identified…
A Barn Swallow is a little bird found abundantly across North America…and it has a strategic focus unlike any other. It’s recognizable by it’s cobalt blue and orangey-gold color, it’s…
The U.S. Postal Service (USPS) argued this week that the controversial pilot program it is operating is not a test of postal banking and therefore, it is not illegal. Currently…
Hawaii Credit Union League’s new President/CEO Carol Marx went on theCUInsight Experience Podcastto talk about her excitement and involvement in the credit union movement. “I am excited to be in…
The CFPB Thursdayissued an advisory opinion(AO) to ensure that credit reporting agencies (CRAs) and furnishers that use and share credit and background reports have a “permissible purpose” under the Fair…
Hawaii State Federal Credit Union’snew 70,000-square foot, 10-story office building creates a safe, welcoming place for employees to return to the office. Each floor will include a “CALM Zone,” which…
World events over the last two years have prompted credit unions to work harder than ever to support their members through difficult times. Innovation sped up, remote working and interactions…
There are a lot of acronyms in the world of marketing, and one that often gets tossed around is “SEO.” SEO stands for search engine optimization, and it’s one of…
Buy Now, Pay Later(BNPL)offerings are popping up everywhere, from big banks to retailers to fintechs.While consumers enjoy the flexibility afforded byinstallment paymentoptions,credit unions havean enormous opportunity toleveragethis growing trendtoimprove their…
Yes, we’re asking you to think about the new year in the middle of summer vacations and backyard BBQs. Why? Because your competition isn’t, and preparation is always what gets…