Filling the financial literacy gap for younger generations
Protecting the credit union system is one of the core goals of the National Credit Union Administration (NCUA), but Chairman Todd M. Harper wants credit unions to know that the…
Syndicated
Tips for executing your strategic plan from the top
If you need tips for executing your strategic plan, let’s first look at the wrong way to do it. Imagine you’re playing chess. Like any good chess player, you’re thinking…
Field of membership expansions during 2022 Q1
Each quarter, the National Credit Union Administration’s (NCUA) Office of Credit Union Resources and Expansion publishes data on changes in federal credit unions’ (FCU)fields of membership(FOM), whether via expansion, conversion,…
Applications for CUAC, other advisory groups, open July 5
The Consumer Financial Protection Bureau (CFPB) isaccepting applicationsto its Credit Union Advisory Council and other advisory committees starting Tuesday, July 5. In addition to the CUAC, the CFPB coordinated with…
NCUA streamlines portion of underserved area application process for CUs
The NCUA Thursdayannounced a technical changeto the way multiple common bond federal credit unions (FCUs) designate geographic boundaries when applying to serve an underserved area. Effective immediately, those submitting underserved…
How credit unions can hit more lending home runs
Hitting a home run requires a lot more than luck. For a baseball team, hitting it out of the park means honing strategy and regular practice. For credit union lenders,…
Sign of the times: Banking without borders
There’s a long history of trade in both goods and currency alike, but these exchanges have taken on many forms over time. The invention of currency allowed people to trade…
Shipping Gen Z borrowers and vehicle protection products
What’s shipping, you ask? As a financial services blogger and Millennial who’s desperately trying to keep up with the Youths on social media, I spend a fair amount of time…
How to grow loans in the second half of the year
I recently had the opportunity to sit down with Don Arkell, owner ofCU Lending Advice. Don is one of the leading consultants in credit union lending. Don regularly helps credit…
2 simple questions to ask before setting your strategy
As leaders, we frequently face problems that approach suddenly and unexpectedly. In my time over the years, I’ve learned to expect the unexpected, and to always have a plan ready…
Chamber of Commerce launches campaign against CFPB’s Chopra
It was only a matter of time before the business community got fed up withConsumer Financial Protection Bureau(CFPB) Director Rohit Chopra. After all, he has been notably aggressive in his…
Credit unions exist to serve members in all market conditions
CUNAwroteto the House Financial Services Committee Wednesday on several legislative proposals for its hearing on the long-term impact of high housing costs. “High prices and a low number of homes…
CFPB issues advisory opinion that reduces debt collection of ‘junk fees’
The CFPB Wednesday issued anadvisory opinionaffirming that federal law often prohibits debt collectors from charging “pay-to-pay” or “convenience” fees, which are imposed on consumers who want to make a payment…
Everyone learns when African and U.S. credit union people get together
The credit union movement is an international phenomenon. Our training to become credit union development educators and African development educators (and Angela’s to become an international CUDE and advanced African…
Wells Fargo CIO: AI and machine learning will move financial services industry forward
It’s simple: Infinancial services, customer data offersthe most relevant services and advice. But, oftentimes, people use different financial institutions based on their needs – their mortgage with one; their credit…
Digital alternatives a necessary solution for the underbanked
According to the Federal Reserve, approximately63 million Americansare either underbanked or unbanked. For the underbanked, specifically, even if they are a customer or credit union member they rarely if ever…
3 post-pandemic trends in digital banking
The trend of moving to digital transactions that started during the pandemic shows no signs of slowing down. In the first quarter of 2022 alone, digital active users at Bank…
Enhancing your disputes management strategy
The number of fraud and non-fraud disputes, or chargebacks, has spiked significantly in recent years, causing substantial processing delays and increased cardholder dissatisfaction. Mercator Advisory Group estimates that the number…
Make your CU website pay: getting to know your members
Your credit union’s website isn’t just a glowing brochure; it should be thehub of your marketing, anengine for growth, and ano-brainer investment, that makes a big difference in the bottom…
How does your team approach risk?
Have you ever thought much about the phrase “center of gravity?” While more often used in a physics context, the idea of center of gravity is a very interesting concept…
Credit union supporters win primaries, special election Tuesday
Credit union champions won in primaries in several states and a special election in Nebraska Tuesday. Credit Union Legislative Action Council (CULAC) and state Leagues have backed 213 credit union…
Fed ISO 20022 final implementation details include NAFCU-sought recommendations
The Federal Reserve Board announced Mondaythe final timeline and implementation details for the adoption of a new Fedwire Funds Service message format, ISO 20022. The final details aresimilar to the…
Why should credit unions prioritize member retention?
As the financial landscape continues to intensify with new and emerging players, consumers have gained a new sense of freedom and choice when it comes to how they bank. This…
Advocate for employees
Advocating forCommunity First Federal Credit Unionemployees is at the heart of Dawn Bartell’s job. “I like to inspire people and want them to look for ways they can inspire someone…