Syndicated

Recently, we hosted with CUInsight a webinar featuring Think|Stack CEO Chris Sachse, AWS Principal Strategist George Estrada, and Chad Ritchie, Chief Information Officer for Ventura Credit Union. They explored the…

Product refund liability is an evolving challenge for credit unions; complying with state-by-state regulations, avoiding legal challenges, and establishing the right processes along the way. When a loan is terminated…

Cryptocurrency has captured the industry’s attention more in the last year than any other payments topic. Recently, the digital asset has experienced an explosion of growth. In fact, on any…

No one likes to make people wait, but sometimes you have to do it. Like it or not, waiting is part of your lobby experience. Your branch might be short-staffed,…

TheConsumer Financial Protection Bureau(CFPB) will begin providing other financial regulators, including the National Credit Union Administration (NCUA), with guidance on how it intends to enforce federal law, the agency revealed…

Is your air conditioner working overtime trying to keep your house cool in the summer? For many people, summer means BBQs, beach volleyball, and dips in the pool. With 100-degree…

Worldwide Foundation for Credit Unions (WFCU) has now raised $1.37 million for itsUkrainian Credit Union Displacement Fund.That total includes donations from more than 1,200 individuals, nearly 200 credit unions and…

The House Financial Services Committee today willconvene for a markupto discuss several pieces of legislation, including three bills that affect the credit union industry: the NAFCU-backedExpanding Financial Access for Underserved…

There’s a reason that internal auditors are called the third line of defense. They ensure your credit union’s operations are safe and compliant. But how do you know if your…

Do you like M&Ms? They’re definitely a favorite snack of mine – small, easy to swallow and you’re able to finish a bag without getting sick. In other words, they’re…

Today, many credit unions are searching for ways to increase revenue by broadening membership beyond traditional affinity or select employer groups and even beyond the local community. At the same…

We’ve discussed in depth what Zoomers want from financial institutions on ourpodcastpreviously. An excellent customer experience, especially when it comes to digital payments, is a must-have for this generation. Rick…

When I speak with credit union leaders what I hear are the same concerns. The credit union industry is facing competition on all sides, and the traditional relationship- and service-focused…

From both sides of the Capitol and both ends of Pennsylvania Avenue, it’s a busy time for people watching theCommunity Development Financial Institutions (CDFI) program. Here are the latest developments……

If you’ve got a home improvement project you’d like to tackle, you’re probably anticipating how nice your home will look after you’ve finished. You’re probably also wondering how exactly you’ll…

The House and Senate are both in Washington, D.C., this week. The House Financial Services Committee will mark up several CUNA-supported bills Tuesday, including the CUNA-League-supported Expanding Financial Access for…

The House Financial Services Committee Task Force on Artificial Intelligence (AI) held ahearing examining the use of AI within regulatory technology for the financial services industryFriday, where NCUA Director of…

I’ve spent almost 39 years in the lending business, and I thought I had seen it all. I have never seen rates, both short- and long-term (as defined by the…

Ah the holy trifecta of the credit union world: Leagues, CUs, and CUSOs… To have been a part of all three—and succeeded beautifully in each one—is impressive. It also means…

Without a doubt, we are seeing a deceleration in the U.S. economy as the economic recovery from COVID-19 is all but complete. The unemployment rate is basically at its pre-pandemic…

The ongoing pandemic has changed Americans’ views on work, finances and quality of life. Many Americans now put mental health and time with friends ahead of things like income and…

The lack of third-party vendor supervisory powers poses numerous systemic risks, Kelly Lay, director of the National Credit Union Administration (NCUA)’s Office of Examination and Insurance, told a House task…

There are two lending spaces that tend to be underappreciated by many financial institutions: unsecured consumer lending and auto refinancing. Jay Fee, Vice President of Consumer Banking atPenFed Credit Union,…

The House Financial Services Committee will mark up CUNA and League-supported legislation starting Tuesday, May 17. The bill, the Expanding Financial Access to Underserved Communities Act (H.R. 7003), wasintroducedin March…