Let’s talk digital experience. Specifically—why is it so essential for the success of your financial institution? We’ve all got a general idea on how to answer that, but perhaps the…
The mortgage industry has experienced tumultuous shifts since and during the pandemic. Key changes have occurred from emergent forbearances to a frenzied housing market with high pricing and lower than…
Podcast Episode 21:When it comes to maximizing sales at your financial institution, using videos in your sales follow-up increases response rates and shortens the length of a typical sales cycle.…
Student loan relief could happen with these 3 bills in Congress. Here’s what you need to know —and what it means for your student loans. Student Loans Student loan relief…
Banks’ misleading attack over bank sales to credit unions is harmful, CUNA Chief Advocacy Officer Ryan DonovanwroteinAmerican BankerWednesday. Donovan notes when banks sell to credit unions it’s generally beneficial to…
NAFCU’s prestigious2022 Annual Awards Competitionis now open. Member credit unions can submit entries to recognize credit unions, professionals, and volunteers for their achievements within their institutions, communities, and the industry.…
A single mom working two jobs with bills to pay and expenses for the first day of school fast approaching.An entry-level cook for a chain restaurant who needs a car…
As a female leader, Joumana Mcdad encounters challenges her male counterparts often don’t. But as with any challenges, she embraces advice her sister offers on a regular basis. “My sister…
Last week, webloggedabout the Credit Union Governance Modernization Act (CUGMA), which was included in theConsolidated Appropriations Act, 2022.The passage of CUGMA was a much-anticipated piece of legislation, which will help…
As a business leader, it is important to safeguard your organization from employment lawsuits. In 2020 alone, theEEOCsecured $439.2 million for victims of discrimination in the private sector and state…
Where did the money come from, and where did it go – that’s the question forensic accountants work to answer. Robert Nordlander spent more than 20 years at the IRS…
I’ve written at length about how credit unionscan getnoticedbyMillennials. But sometimes it feels like people forget how time just keeps passing us by. Not to make anyone feel old, but…
More changes now occur in banking in a year’s time than used to occur in the typical banker’s career. Who would have predicted even just 12 months ago, for example,…
President Joe Biden’sFY23 budget proposalreleased Monday contains several items of interest to credit unions, including the Treasury’s Community Development Financial Institutions (CDFI) Fund. The CDFI Fund makes capital grants, equity…
Rep. Stephen Lynch,D-Mass.,Monday introduced legislation that would require the U.S. Treasury Department to issue a digital version of the U.S. dollar. Lynch is the Chairman of the House Financial Services…
Credit unions have faced no shortage of challenges over the last two years. Between the temporary closure of physical locations, finding ways to connect with members digitally and pivoting services…
If you are considering selling your home in the near future, now is a great time to start thinking about the best home improvements for resale. To ensure you get…
Market harder? In viewing the TikTok, I stumbled upon this video message (Hey, if we can call a movie “The Batman,” I can call ittheTikTok!): “A serious mistake a whole…
If a growing chorus of predictions holds, 2022 may go down as the year that use of digital wallets became a majority practice in the U.S. and globally. It may…
If you’re a college student or a twentysomething, going on a Spring Break trip has a special allure. It’s a chance for you to travel somewhere exciting, enjoy some warm…
A new federal debt collection rule enacted under the Fair Debt Collection Practices Act (FDCPA),Regulation F, went into effect in November 2021. This new law will significantly impact the debt…
The House and Senate are both in session this week. The House will consider, under suspension of the rules, retirement and cannabis related legislation, while the Senate will resume consideration…
NAFCU Regulatory Affairs Counsel James Akinwrote to the CFPB Fridayin response to the Bureau’s request for comment (RFC) regarding its inquiry into providers of buy now pay later (BNPL) products.…
What was once deemed a risky and perhaps short-lived fad, cryptocurrency has morphed into an important innovation in financial services—and it's here to stay. According to thelatest consumer research from…