One of the major impacts of the pandemic is the increased comfort level consumers have with digital interactions and the decreased reliance on bank branches. This has significantly impacted the…
As we have adapted to the pandemic as a global community, work has shifted with us and ultimately led to less of a work-life balance. As leaders, it is up…
President Joe Biden signed anexecutive orderWednesday on innovation in digital assets. The order outlines a “whole-of-government” approach to addressing the risks and harnessing the potential benefits of digital assets and…
Congressional leadership early Wednesday morning released the text of a massive fiscal omnibus spending bill, which includes the Credit Union Governance Modernization Act (CUGMA) –NAFCU-sought legislationthat would modernize the Federal…
The National Credit Union Administration’s announcement of adding “S” to theCAMELrating system, separating market sensitivity from liquidity, didn’t cause much fanfare. Ratings for individual credit unions are not expected to…
Nikkia Reveillac believes in egoless leadership. That can come in many different forms, but Netflix’s director of consumer insights believes that getting the best out of a workplace starts with…
House Financial Services Committee Chairwoman Rep. Maxine Waters, D-Calif. on Tuesday introduced legislation that would allow all federal credit unions to add underserved areas to their fields of membership. H.R.…
Cable is out. Streaming is in. You’ve probably heard your Gen Z or Millennial kids say as much. It goes something like this. “Cable’s gotten too expensive, we’re gonna cancel…
A few years ago, Sharita, a single mother with three children, was homeless and living in a motel after being evicted. “At the time, I was living paycheck-to-paycheck and had…
Given the constantly changing regulatory environment, maintaining compliance can be a daunting task for business leaders. Here is a list of the most common (and costly) employment-related compliance regulations businesses…
The CUNA/League-supported Expanding Financial Access for Underserved Communities Act was introduced by House Financial Services Committee Chair Rep. Maxine Waters, D-Calif., Wednesday. The bill would be the first significant overhaul…
The Federal Reservelaunched its FedNow service provider showcaseTuesday, a tool highlighting firms that can help financial institutions implement real-time payments using FedNow. The showcase acts as a catalogue that helps…
During my tenure as VP/human resources for a credit union in Maryland, I worked with two human resources generalists. Both were good at their jobs; they each had completed training…
There is a lot that I could say about my experience Crashing the GAC. I had incredible highs as I got to know the amazing group of 50+ Crashers from…
Digital acceleration has transformed the way consumers spend and has had a major impact on how credit unions engage with their members. Digital is also serving as the primary catalyst…
High-performing organizations need high-performing people, and people need feedback to fully develop into high performers. In our work with financial institutions, we have found that leaders are often unaware of…
I am sure everyone reading this blog is aware of Russia’s invasion of Ukraine and the devastation it is causing there. In response to this invasion the United States and…
Purchasing a home can be both exciting and overwhelming. You have to make so many decisions—and sign so many documents! Whether you’re a first-time or seasoned homebuyer, you’ll likely consider…
Overdraft protection programs are important to credit unions and their members, and the market landscape is changing. Credit unions can learn more about these programs and what market changes can…
NAFCU Vice President of Legislative Affairs Brad Thaler Mondaywroteto Senate Banking Committee Ranking Member Pat Toomey, R-Pa. to share appreciation for his leadership in prohibiting the United States Postal Service…
Credit unions seeking to expand their reach are often caught between their mission to offer the very best service to their members and their aggressive growth plans and revenue goals.…
Traditional financial marketing faces a stiff headwind. Banks and credit unions are institutionally a conservative group, running marketing campaigns that lean on the safe side instead of letting loose with…
It seems that every day there is another story in the news about cyberattacks, hacks and scams hitting large companies and individual users. Due to the current geopolitical situation, the…
Are you 100% sure that your employees have the necessary compliance and regulatory training in order to mitigate the risk of fines and to protect your financial institution and its…