What can credit unions expect from mobile banking in 2022?
There is no doubt 2021 has offered up a heavy dose of uncertainty as the COVID pandemic continues to alter the way we work, live, and connect with others going…
There is no doubt 2021 has offered up a heavy dose of uncertainty as the COVID pandemic continues to alter the way we work, live, and connect with others going…
Welcome to the firstCompliance Blogpost of 2022! At this time of year, many people adopt New Year’s resolutions – setting goals or accomplishments to work towards during the rest of…
Despite the uncertaintysurrounding economic recovery, NAFCU and its award-winning staff have worked tirelessly to provide the credit union industry and its 127 million members with the best advocacy, compliance, and…
Imagine you’re hitting the road to your credit union and a store or three, and in your pocket is just a set of keys and your smartphone. No wallet. No…
As the financial world fully embraces the digital-first approach, credit unions are unique in that physical branches still act as an important component of the growth strategy. Whether it's seasoned…
Credit unions (CUs) have been known historically for their member-first mentality and intimate face-to-face banking model. This business structure has worked in their favor, but it also has left some…
Financial institutions compete for customers’ and employee’s’ attention alongside advertisers, news outlets, social media and digital search. The pandemic only amplified the need for effective communication because it quickly shifted…
The most intimidating part ofmovingjust might be notifying everyone that your address has changed. You’ll be telling your friends and family, obviously, as well as the post office, but who…
Lenders are obtaining appraisals in real estate transactions even when they are not required, the Government Accountability Office said in a new report. In 2018 and 2019, lenders obtained appraisals…
The NCUA Tuesday issued a Letter to Credit Unions encouraging participation in the agency’s voluntary Credit Union Diversity Self Assessment and a Regulatory Alert to break down the CFPB’s annual…
Credit union managers grappling with privacy are finding that it is at once a marketing issue, a compliance issue and a security issue. Privacy in Marketing Using vast amounts of…
Soon after a devastating line of tornadoes hit Kentucky and other states Dec. 10, credit union leadersand the Kentucky Credit Union Leaguecame together to determine how to help storm victims.…
It is the end of 2021, which has many of us thinking about what 2022 might look like. We are all in the midst of dealing with COVID-19, and surely…
A great movie becomes a classic because it informs and inspires not only when released, but also for generations to come. Frank Capra’s film has been a part of every…
“In stock.”Just two little words, and yet, a huge harbinger of customer joy these days as increasingly savvy digital consumers scour the web to find better prices, faster delivery or…
The banking industry is improving financial inclusion and diversity, but it still has a long way to go. As evidence of that, over half of financial service employees say they…
Last week, the United States Department of Justice (DOJ) and the Consumer Financial Protection Bureau (CFPB) jointly issued letters tolandlordsandmortgage servicersabout protections servicemembers have under the Servicemembers Civil Relief Act…
Former Majority Leader Harry Reid (D-Nev.) passed away Tuesday. “Harry Reid was a credit union champion whose leadership made a lasting impact for consumers across the country,” said CUNA President/CEO…
Today's look at the top posts from 2021 shifts our focus to leadership. We had a lot of great posts from our community this year, and leadership was obviously a…
New-home sales rose 12.4 percent in November to 744,000 annualized units, while prior months saw a downward revision of127,000 units. Compared to last year, November sales were 14 percent lower.…
Having a high-functioning board of directors is essential at any time. It is especially vital in navigating times of economic uncertainty in which many small businesses, families and other credit…
Traditional financial service providers continue to search for ways to maneuver the perilous competitive waters stirred up by fintech providers. TheCurql Collective offers a collaborative approach that provides “swim lanes”…
Each year at YMC we choose a word for the following year. We never throw away the word(s) from previous years, rather we choose a word to build upon for…
Looking to lend more efficiently at your FI? (Does a bear poop in the woods?) We’ve got you covered!Brian Geary, President ofLinear Financial Technologiesis an expert in this area, and…