Credit unions that lag on digital strategy lose out on member loyalty
For financial institutions of all types — but especially credit unions — the great digital shift has taken on special urgency over the past 18 months. Most of them, at…
For financial institutions of all types — but especially credit unions — the great digital shift has taken on special urgency over the past 18 months. Most of them, at…
There are scores of different kinds of doctors who all specialize in different areas, and we often need to see multiple providers at one time. For example, a woman in…
While the world is collectively striving for a return to some semblance of normalcy, the COVID-19 pandemic continues to shape the U.S., its economy and consumers, as well as the…
CUNA and other organizationsurgedthe Federal Communications Commission (FCC) Tuesday to retain purpose-built notification methods as it has ordered, or if it permits an alternative method, to sunset that permission in…
The CFPB todayissued a final rule facilitating the transition away from the London Interbank Offered Rate (LIBOR)index for financial products. The rule sets up requirements for creditors to “select replacement…
Several months ago, I told my husband that I felt like I was in a funk. I couldn’t explain why—I love my business, I enjoy working with my clients, and…
Envisant(formerly LSC), a subsidiary of the Illinois Credit Union League, has invested in a fintech startup that offers marginalized consumers a path to financial recovery through mobile banking technology. Cambiooffers…
Data and analytics tie into everything that Vermont-based NorthCountry Federal Credit Union does and the goals they want to reach for their community. Partnering with AdvantEdge Digital is one of…
This year has seriously flown by!December is here, and we are knee-deep in the holiday season.Soon we’ll be making (and breaking) New Year’s resolutions.Speaking of, I need to set up…
When it comes to buying a home, it's easy to be distracted by the idea of a cozy fireplace, wood floors, and beautiful kitchen islands. It’s totally understandable because those…
BluCurrent Credit Union($265.5M, Springfield, MO) has been on the same core processing platform since the turn of the century, but little else has remained the same thanks to Diann Hollen-Stansbury.…
The House passed a version of the fiscal year 2022 National Defense Authorization Act (NDAA) Tuesday night. This version does not contain bank-requested expansion of an arrangement allowing waivers for…
Credit unions are encouraged to share their insights and perspective on current regulatory and legislative hot topics via this month'sEconomic & CU Monitor survey.Responses to the survey are due tomorrow,…
In order for organizations to stay on top in 2022, it’s critical to have the right strategies in place that not only considers employee preferences and the changing talent landscape,…
Over the past few years, digital payments, mobile wallets and contactless cards have been embraced by U.S. consumers – and their adoption was further accelerated by the COVID-19 pandemic. While…
Is your credit union broken? Are goals not being met? You’re not alone, and you’re not too far gone. You just need a little Kintsugi. I recently read an article…
From increased collaboration features and higher availability to access to more computing resources, whatever the reason your organization made a move to the cloud, dialing in your deployment is certainly…
Consumers want more than just a great interest rate when they choose a credit card issuer,PYMNTS research has revealed. Three out of four consumers consider user experience features such as…
Economists are predicting loan activity to rise at a more modest pace in 2022 than we’ve seen in 2021. Blake Hastings, my colleague and former senior leader at the Federal…
NetGiver and CUSocialGood® have announced they are joining together to invigorate and revitalize the credit union impact story. The two organizations have been independently gathering data on the social and…
The NAFCU Regulatory Compliance Team has updated two key resources designed to help credit unions with the day-to-day of compliance. Both theCredit Union Compliance 101e-manualand theBook of Answersare complimentary, member-only…
I read something really interesting the other day ... ? 4 million people quit their jobs in April.? If that’s not an appropriate time to use the mind-blown emoji, I…
Even though the idea of cloud computing first hit prominence in2006, organizations are still learning how best to balance the big benefits of the technology with its implications for security.…
Member centricity is in every credit union’sDNA. But putting member needs atyour corein a digitally accelerated worldcalls fornewunderstanding and newapproaches.Tobetter understandwhat members want and need from their financial services providersnow,CO-OPpartnered…