The American population is becoming increasingly multiracial. According to the 2020 Census, the White population decreased by 8.6% between 2010 and 2020.[1]And the Multiracial population—those citing more than one race—…
This post is meant to serve as a primer to better understand the differences between Underserved Areas,LIDs andCDFI Certification. While superficially similar, they each play a role in providing different…
The Consumer Financial Protection Bureau’s (CFPB)debt collection ruleissued in 2020, which amended Regulation F, is now in effect. The NAFCU compliance team has blogged about it a couple of times.…
Desert Financial Credit Union($7.8B, Phoenix, AZ) knows how to make a good impression. So good, in fact, that the cooperative won a “best local financial institution” award for the Prescott,…
Creditunionsneedto comment on a sweeping proposalthat would require financial institutions to collect and report data on the credit applications of small businesses to CFPB. CUNA issued an action alert Tuesday…
NAFCU Regulatory Affairs Counsel James Akinwrote to the NCUA Fridayregarding proposed changes to the agency’s Call Report. In the letter, Akin highlighted that the changes proposed are plentiful, and the…
It has been nearly two years since the beginning of the COVID-19 pandemic. While concerns about new variants continue to make the news, American society seems to have progressed to…
When determining board members’ development needs, Mina Worthington goes straight to the source, asking each director atSolarity Credit Union, Yakima, Wash., to identify their strengths and weaknesses. “We were wrestling…
It’s a good idea to build a little extra room into your budget this winter, even if you aren’t planning on spending a lot on holiday gifts. Products and services…
The holidays are approaching, and we all know this time of year gets busy fast and flies by. In all the pumpkin-spice and peppermint bustle, you probably don’t have much…
As we approach 2022, credit union marketing plans must hone in on information and details of your ideal members’ lives to engage with them most effectively. Marketers need to focus…
To competeeffectivelywithbig banks andfintechs, credit unions mustfocus on increasingengagementwith their members.This starts withfindingnew, innovative ways togeneratea compellingmemberexperiencebeyondtheir day-to-day bankingtransactions. Establishing an emotional bond is key.According toastudy of retail brands byMotista,…
The House of Representatives will consider a continuing resolution to fund the federal government, preventing a government shutdown ahead of the Dec. 3 deadline. The Senate will resume consideration of…
NAFCU today launched a national digital campaign with the goal of educating Americans on how they can limit the influence that Big Wall Street banks have over their finances and…
In what is arguably the first holiday season with buy now, pay later as a “mainstream” payment option, new research reveals many Americans consider it a gift. According to a…
Let’s be honest – GRC (Governance, Risk Management, and Compliance) gets a bad rap. Your credit union team members don’t break for lunch and say, “Hey! Let’s play GRC bingo!”…
Earlier this summer, cybercriminals launched a single attack that negatively impacted well over 1,000 businesses. FromQuartz: “It all started with a Miami, Florida-based IT services company called Kaseya, which provides…
There’s the internet that we’re used to. Whether it is buying bulk paper towels, looking up the latest sports scores, or researching a much-needed vacation, there are websites that we…
McDonald’s founder Dave Kroc famously said, “Take care of your people and the business will take care of itself.” Today, developing your people and investing in social capital has never…
“Robots” are helpingPatelco Credit Union($8.9B, Dublin, CA) achieve new levels of efficiency in its busy mortgage processing department. That’s the term Vince Salinas and his team use to describe the…
CUNA is concerned with the approach NCUA has taken toward impending Call Report changes and calls on the agency to extend the comment period on the proposed changes until at…
Today, financial institutions are awash in deposits from pandemic-era stimulus programs, but they can take steps to balance this influx with lending. It’s time to embrace cross-selling predictive modeling to…
While 2020 brought about expected advancements in technology and in cyber threats, it combined that with a global pandemic that turned the world on its head. This swift change led…
During February 2022’sFoundation Dinner, Chicago’s Faith Based Credit Union Alliance (FBCUA) will receive the Herb Wegner Memorial Award for Outstanding Organization, recognizing its collective impact serving many of the city’s…