Winning employee buy-in for a fintech strategy
A flood of consumers and businesses became digital converts almost overnight during the earliest days of the coronavirus pandemic. To keep up with customers’ heightened need to perform day-to-day tasks…
Syndicated
Why the credit union movement needs to bring fintech partnerships into the light
What do you hear when someone starts talking about “theshadow bankingsystem?” A secret, Illuminati-like cast of hood-wearing creepers dictating rogue government policies in a secluded location, the single objective of…
CUNA unveils 2022 conferences, events, eSchools, webinars
CUNA’s 2022 calendar of credit union-specific events features more than 70 face-to-face conferences, virtual conferences,eSchoolsand webinars.The complete list isavailable here, and credit unions can register here as registration becomes available.…
NAFCU hosts Large Credit Union Compliance Roundtable
NAFCUhosted a Large Credit Union Compliance Roundtable Tuesday, which brought several credit union leaders to talk about the most important issues affecting their institutions and industry. Of note, attendees of…
Leadership Matters: Resilience is a secret ingredient to successfully navigating change
There comes a point during a transformation where people begin to run out of gas. I’ve seen it many times: Arriving late to meetings Incomplete work Staring off into the…
CDFI versus CDE certification: What’s the difference?
Both CDFI and CDE certification can help grow your credit union'sField of Membership. Learn about how the two designations differ as well as how to qualify. Benefits of CDFI/CDE Certification…
How customer engagement tools help support employment challenges
In this two-part series, we discuss how customer engagement tools, such asdigital conversation guides, can help banks and credit unions address the current employment shortage, while also improving employee and…
Penetration testing or vulnerability assessment: What’s the difference?
Cybersecurity terms continually make their way into our vocabulary with words like IP address, Virtual Private Network (VPN) and the cloud – or more ominous terms like exploit and breach.…
Leadership Lenses: Your FI and a fresh look at lending with Laurie Maddalena
Ready, set, LEAD! For many, their induction into a leadership role is akin to a polar bear plunge—jump in and hope you don’t drown (while smiling for the camera). Others…
How to develop the next generation of leaders
Knoxville TVA Employees Credit Union($3.3B, Knoxville, TN) is near the top of its peer group in several key performance areas including loan growth, member growth, and return of the member,…
NCUA extends FCU meeting flexibility in 2022 due to pandemic
NCUA extended the flexibility for federal credit unions to conduct meetings virtually in 2022, it announced this week in a Letter to Federal Credit Unions (21-FCU-06). As previously provided, a…
NAFCU writes to House small biz committee to oppose SBA direct lending prior to hearing
NAFCU Vice President of Legislative Affairs Brad Thalerwrote to House Small Business CommitteeMonday ahead oftoday’s hearingto discuss Small Business Administration (SBA) Administrator Isabella Casillas Guzman’s vision for the agency moving…
Digital card services enable credit unions to meet members where they are–on their devices
Credit unions continue to rethink and evolve delivery models to accommodate today’s member needs for digital financial service experiences—and credit and debit programs are leading the way. Beginning with card…
Are you getting enough coverage with your homeowners insurance?
As your wealth grows, it’s important that your insurance protection reflects this increase in value. If you’ve enjoyed success in your career and finances in the past few years, you…
Looking for ways to connect with “next gen” members?
Every credit union is looking for ways to attract more next generation (next gen) members. After all, more than half of all Americans are of Millennial age or younger,1and the…
Capital Corner: The year-end promises drama
The DC year is getting close to the finish line…but the sheer size and scope of theunfinishedbusiness on Capitol Hill will dominate the proceedings from here on. The National Defense…
Generation Z and the financial institution path to life insurance
Based on the2021 Life Insurance Engagement Report, a Franklin Madison collaboration with PYMNTS that collected and analyzed 2,326 survey responses, Generation Z consumers are most likely to look to their…
CUNA receives final nomination for board election
CUNA received its last nomination last week for its board election. The nomination period for the CUNA Board of Directors has now expired. For the special election, the director elected…
NCUA agenda includes 2022-2026 strategic plan, final rule on service facilities
The NCUA Board Thursday is set to issue a final rule on service facilities and review the agency’s 2022-2026 strategic plan. Also onthe agenda, the board will receive a briefing…
Lending Perspectives: Have credit unions reached peak growth for auto loans?
For the last several decades, auto loans have been a big part of loan portfolio growth for most credit unions. As an industry we’ve gotten better at indirect lending—learning from…
Experience over things: How to attract new accountholders
The youth of today are the consumers and investors of tomorrow. Yet, statistics continue to show far fewer numbers of youth members in the credit union and banking space. The…
The need to know: 3 unique forms of social engineering
Over the last year, it’s safe to say we’ve become more social by using evolving technology and the internet. As cyber threats continue to run ramped, industries must understand the…
What’s in a name: Creative writer
What’s old is new again atUnited Federal Credit Union($3.7B, St. Joseph, MI). The Michigan credit union has revived the role of creative writer several years after the cooperative retired the…
FinCEN updates and rescinds previous ransomware advisory
On November 8, 2021, FinCEN issued anadvisoryon “Ransomware and the Use of the Financial System to Facilitate Ransom Payments.” This advisory updates and rescinds aprevious advisory, published on October 1,…