All financial institutions have an obligation to ensure account holders are in the best financial state they can be in. FIs are uniquely positioned to provide complimentary practical education and…
The payment landscape is changing rapidly, and today’s members have more choices than ever before. Building a Primary Financial Relationship(PFR)with your members is about giving them all the tools they…
A consulting gig brought Mike Patterson toHorizon Federal Credit Union($135.4M, Williamsport, PA); the opportunity to put his experience and ideas into action kept him there. Patterson became the Keystone State…
Senate leaders on Thursday reached an agreement on a measure that would extend the debt ceiling until December and the Senate cleared the measure last night.The House is expected to…
In the second half of 2020, a nationwide social awakening had businesses clamoring to make statements of commitment to diversity, equity and inclusion. Companies—including credit unions—raised their collective voices around…
The National Credit Union Foundation (the Foundation) has announced a $100,000 grant to help smaller credit unions analyze membership demographics and better understand the roles culture, race and ethnicity play…
For more than 30 years,National Customer Service Weekhaskicked off the month of October by celebratingexcellence incustomer service.ForCO-OP Financial Services,working with our credit union clients to deliver the exceptional service their…
Although the hard numbers in any organization show success on paper, the one aspect of a business that most leaders find difficult to imitate is a healthy, efficient, and positive…
One of the marks for a growing and successful financial services industry, like any other industry, is the consistent search for forward-thinking innovation and the financial tools to keep credit…
The “Global Supply Chain” has a lot in common with football’s offensive lineman. If you don’t hear an offensive lineman’s name or number come up during a game, that usually…
October rates will continue to follow recent mortgage rate spikes, CUNA Chief Economist Mike Schenk said during arecent interviewwithFox Business.He added mortgage rate trendsare likely to continuethrough October. "We expect…
Due to the ongoing pandemic, the credit union industry has seen unprecedented challenges this year. Despite the uncertainty surrounding economic recovery, NAFCU and its award winning staff have worked tirelessly…
The first task new board or supervisory committee members must accomplish is understanding their role at the credit union. “We need to make sure whoever we have in these positions…
Every fall the bank lobby groups ramp up their PR fight against credit unions. This year’s attack by the American Bankers Association is called “Reform Credit Unions” and even includes…
Many of the factors influencing the decision for credit unions to merge in the pre-COVID-19 era were exacerbated by the pandemic and its unprecedented economic ramifications. Even before the spring…
It is a busy autumn and there are many things happening within our defense credit union communities.DCUC is actively engaged in providing our member credit unions with information, points of…
The past year has demonstrated the resilience of credit union employees, from adjusting to work-from-home environments to learning new automation systems and even taking on new roles to assist where…
The time is now for banks to step up to assist customers in their journey to financial wellness. The last 18 months have left customers concerned about the future and…
Nominations are now being accepted for nine open director positions – eight regular elections and one special election – on CUNA’s Board of Directors. The deadline for nominations and seconds…
NAFCU Vice President of Legislative Affairs Brad Thalersent a letter to leaders of the House Ways and Means Committee and Senate Finance Committeehighlighting NAFCU’s continued opposition to including new IRS…
One of the strongest categories following holiday spend, the 2021 back-to-school shopping period was forecasted to increase by 7.5% compared to 2020, according to theNational Retail Federation. As many families…
Today is National Coaches Day!Be sure to show some appreciation to all of the coaches in your life, whether that’s your kids’ lacrosse coach, your favorite football team’s coach, your…
It’s undeniable that technology has impacted every aspect of our lives, but that doesn’t mean traditional ways of doing business have been eliminated completely. For example, paper billing remains a…
Cybersecurity Awareness Month has arrived! The theme for 2021 is“Do Your Part. #BeCyberSmart.”This message is meant to empower individuals and business leaders to own their role in protecting their part…