Be your best self
Natalie Fikes, a performance and development coach, helps people improve both personal and professional performance to achieve what they want in life and business. She is CEO ofThe Greater Purpose…
Natalie Fikes, a performance and development coach, helps people improve both personal and professional performance to achieve what they want in life and business. She is CEO ofThe Greater Purpose…
If credit unions ever “go down,” it won’t be on Denise Wymore’s watch. As a speaker, consultant, and current marketing manager of QCash Financial, Denise is a fierce advocate for…
In this day and age, disaster has many forms. Organizations must prepare for a plethora of events that could disrupt the flow of business like natural disasters, cyberattacks, or even…
Retailers are looking forward to the gift of an early and lucrative holiday shopping season this year. Credit unions should gear up now to help their members enjoy a pleasant…
We can see into the future. Ok, not really. ButTom Millon,CEO ofComputershare Loan Services(CLS), has a pretty good idea of what we can expect when it comes to the future…
The House Financial Services Committee will discuss several credit union-related bills in a hearing this week, and Treasury and Federal Reserve leaders will testify before committees in both chambers. The…
The CFPB Thursday issueda new reportthat recognized a significant increase in consumer complaints over the last 18 months, particularly in loan origination and credit reporting. Of note, complaints regarding loan…
Someone once said confidence and courage come through preparation and practice. For those new to their positions, especially leadership roles, preparedness couldn’t be more essential. And for women, the journey…
Section 1071 of the Dodd-Frank Act was intended to facilitate fair lending laws by identifying business and community development lending needs and barriers for small, women-owned and minority businesses. Section…
We all got better at digital in 2020. COVID-19 accentuated trends that were already in motion. Closed branches and stay-at-home orders meant every credit union had to accelerate their level…
As organizations have adapted to changes in the world, we’ve adjusted how we conduct business to serve our members. This includes how we interact in a virtual space, what services…
Digital services are not a one-size-fits-all component of a credit union’s operations. For some industry players, organizing digital offerings and teams can be complicated by geography and member preference —…
Earlier this month, the Board of Governors of the Federal Reserve System (Federal Reserve) issued a paper onCommunity Bank Access to Innovation through Partnerships. In the paper’s preface, the Federal…
CUNA encourages Congress to enact legislation that provides flexibility to NCUA to offer forbearance from prompt corrective action to otherwise healthy credit unions impacted by federally declared emergencies or disasters,…
The NCUA Board Thursdayunanimously approved a proposed rulerelated to subordinated debt, amending the definition of “grandfathered secondary capital” to include secondary capital issued to the U.S. Government or one of…
I just finished an interview with the female CEO of a fairly large credit union. I love conducting interviews. It’s my favorite part of my job, and luckily, I get…
Democratic control of the White House, Senate, and House of Representatives has created a new climate for regulation, says Jared Ihrig,CUNA’schief compliance officer. The resulting rollback in regulatory relief reforms…
Fall 2021 is finally here. This fall and winter could potentially see some changes to the Bank Secrecy Act (BSA) landscape, as regulations are expected to implement provisions of the…
The perennial debate rages on. For quite a while, we’ve heard that branches are dead (or dying)—”nobody needs to venture into brick and mortar when they can do all of…
We had a lively talk with a diversity of opinion about the future of the workplace at this year’s CEOs and Senior Executives Conference. Our panelists had very different ideas…
Mobile devices may not be your first thought when you hear of cyberattacks. However, the somewhat frightening reality is that mobile devices are the perfect recipe for disaster when it…
As a result of the financial impact COVID-19 has had on many consumers, legislators have renewed criticism of overdraft services. Before taking a “wait and see approach,” there are some…
Although some may believe that leadership only sprouts from long-term experience in an industry, true leadership can be like riding a bike – through observation, training, and experimentation. In arecent…
CUNA Chief Advocacy Officer Ryan Donovan spoke withNBC25 Newsin Michiganthis week about credit unions’oppositionin increased reporting requirements and what comes next after the House Ways and Means committeepassedtheir bill without…