The Senate Armed Services Committee yesterdayintroduced its bipartisan Committee-approved version of the National Defense Authorization Act (NDAA), which, in a win for credit unions, excluded statutory changes that would threaten…
We’ve been here before, except last time it was toilet paper and hand sanitizer: Today’s shortage is new cars, and the impact on consumers is far greater than hours-long checkout…
When people want to send money to someone, the first question they ask starts with "do you have," followed by the name of a person-to-person (P2P) payments provider. Credit unions…
For most of us in America who count on financial institutions to manage our primary financial requirements may find it difficult to believe that, according to theFederal Deposit Insurance Corporation(FDIC),…
As we continue to navigate the COVID-19 pandemic, the theme of gratitude keeps many of us afloat and moving forward. Not only am I grateful for the multitude of authors…
In my last post, we covered one credit union’s digital transformation and cloud computing journey. George Estrada from AWS, Bipin Sahni from Persistent Systems, and Lisa Anderson from Affinity Plus…
Diversity, equity and inclusion is a complex movement that continues to evolve, challenge our assumptions and push us forward. Done well, DEI can transform company culture and be a strategic…
Even as consumers express their increased comfort with digital banking, the biggest financial institutions are doubling down on branch network investments. Most recently, Chase secured its place in the record…
CUNAwrote in supportof cannabis banking safe harbor and remote notary amendments to the FY22 National Defense Authorization Act Wednesday, prior to the House vote on the bill. An amendment by…
The Federal Communications Commission (FCC)released the Ten-Digit Dialing Guidethat will require ten-digit dialing for multiple area codes in the U.S beginning October 24, 2021– impacting credit unions and their members.…
Volumes have been written about improving the digital banking experience for consumers. Many retail banks and credit unions have stepped up to the challenge, but the COVID-19 pandemic has been…
When the latest ransomware, phishing, or malware attack makes the news, information technology (IT) professionals know that boards will want to know how it will impact the credit union. “Cyberthreats…
“Where am I going to find time to accomplish all of this?” Most likely you’ve said that before, or some variation of it. I’m guilty as charged as well. When…
In the final episode of our 3-part fraud series, we’re talking with Ann Davidson about how credit unions can navigate physical breaches, digital breaches, andphishing attacks. Key Takeaways: [02:50] In…
“Come t’gethah…right nowww” Credit unions all over are discovering the rockin’ power of more effective collaboration. And there’s perhaps none more passionate about that concept thanBenjamin Hering, Director of Engagement…
In the past week, the Department of Justice (DOJ) issued two enforcement actions for violations of the Servicemembers Civil Relief Act (SCRA). While these cases do not involve credit unions,…
Credit scores and consumer spending habits have changed since the beginning of—and even throughout—the COVID-19 pandemic.FICO scores are up,credit card balances and delinquencies are down, and many consumers are refinancing…
NCUA is piloting a new post-examination survey that will allow credit unions to provide timely feedback to the agency while helping to standardize the feedback process, according to the agency’s…
The Federal Open Market Committee (FOMC) – the Fed's monetary-policy setting arm - begins itsSeptembermeeting today and isexpected to hold the federal funds target rate range at its current 0…
We credit unions all work hard to serve diverse communities and support individual community members in a just and unbiased way. In fact, credit unions were founded on cooperative values…
Fraud protection is the most important factor when consumers select a payment card, surpassing customer service, rewards, interest rates, and other factors, according toJavelin Strategy & Research. But few financial…
Loan origination systems have been transformational for banks and credit unions. They have streamlined very complex processes and combined previously siloed systems for more efficiency. And they make handling the…
Chatbots are transforming how we interact with businesses every day. Consumers can ask questions, receive suggestions, place orders, and make payments with the help ofchatbotsdesigned to streamline the customer journey.…
As a credit union leader, you’ve determined that proceeding with a merger is the best way to grow your financial institution. Perhaps you’ve even identified some potential merger partners. Now…