Syndicated

Each day you see so much opportunity for your credit union to grow. You have some great ideas jotted down or floating around in your head, but you need a…

What is your organizations' cyber recovery strategy and cyber risk threshold? Who has the better insight into your cyber vulnerabilities – your IT leader, or cybercriminals? Every day, these threats…

The federal banking agencies—the Office of the Comptroller of the Currency (OCC), Federal Deposit Insurance Corporation (FDIC), and the Board of Governors of the Federal Reserve System (Federal Reserve)—published proposed…

The pandemic created the largest amount of excess liquidity in history. The credit union industry has never been more flush with excess cash. Loan demand remains weak. And margins are…

NCUA issued a Regulatory Alert (21-RA-08) this week on the Consumer Financial Protection Bureau’s June 30 final Regulation X rule to assist borrowers affected by the pandemic. The final rule…

NAFCU, along with several financial trade organizations, wrote to the Senate Banking Committee and House Financial Services Committee Monday to urge lawmakers against the expansion of the Durbin Amendment to…

To keep pace with rapidly evolving member demand for digital financial services, credit unions are working with more third-party providers than ever before. Falling under the large and somewhat nebulous…

Implementing andmanaging credit card portfolio has always been an important activity for credit unions. This has been so because credit cardshavealways been the most profitable product foranyfinancial institution. It is…

It’s fair to say that none of us saw the COVID-19 pandemic coming. In the business community, the spring of 2020 was marked by government-mandated statewide shutdowns, entire workforces hurriedly…

Once an organization has made a commitment to diversity, equity and inclusion (DEI), attention must turn to building an inclusive culture by making DEI a top priority. In doing so,…

Modern commerce can be described in one word – immediate. Customers expect on-demand transactions whether they’re hailing rides, consuming media, or paying bills. Technology has elevated business-to-consumer (B2C) interactions with…

It’s exactly what you needed—a chance to get away and relax. But even when you’re on vacation, it’s important to protect yourself from scammers and identity thieves. Below are five…

Fannie Mae and Freddie Mac guarantee fees (g-fees) should not be used as a source of funding offsets in the bipartisan infrastructure framework being negotiated in the Senate, CUNA and…

The White House announced Friday it will offer additional aid for mortgage borrowers who have been negatively impacted by the coronavirus pandemic; borrowers with government-backed mortgages are eligible for the…

Buying a bank is a little more complicated than merging with another credit union, CUES member Don Cates discovered, especially when regulators move the goalposts and a pandemic hits just…

I recently went out to eat at a local beachside restaurant, and at the end of the meal, the bill was delivered with a QR code on it. By scanning…

At the recent CEOs and Senior Executives Conference, I had the good fortune to speak with two of the brightest minds in customer relationship management (CRM): You have to think…

Just like an optical illusion, this statement, developing leaders who lead differently, can be viewed in two ways. One is through a diversity and inclusion lens, seeing leaders as individuals…

Consumers’ comfort with digital payments and online shopping has grown since the beginning of the COVID-19 pandemic, a trend that has continued even as brick-and-mortar stores have begun reopening. According…

The NAFCU Compliance team sometimes hears from credit unions that are dealing with a particularly vexing situation – a member that will not stop engaging in suspicious activity. Here are…

Credit unions in Massachusetts donated $157,637 to “A Bed for Every Child,” an initiative of the Massachusetts Coalition for the Homeless (Coalition), at the Stephen D. Jones Credit Union Charity…

Existing-home sales rose 1.4 percent in June to a seasonally-adjusted rate of 5.86 million units, representing a 22.9 percent increase in sales versus a year ago. NAFCU's Curt Long analyzed…

On July 30, the credit union movement will come together to inspire an authentic and high-energy conversation about why we love credit unions. Using the hashtag #ilovemycreditunion, credit unions and…

We’ve discussed diversity a few times in the following blogs: Is Your Credit Union Diverse? and Diversity and Inclusion. Today’s blog is related but will focus on the advancement of…