Syndicated

The Federal Open Market Committee (FOMC) – the Fed's monetary-policy setting arm –begins its April meeting today and is expected to hold the federal funds target rate range at its…

The debate over the best governance practices for board succession rages on. It is a routine topic in every single engagement and interview we conduct. The issues of diversity and…

PSCU was pleased to host its second Virtual Member Forum for credit unions last week. While virtual fatigue is a challenge that many are facing in the world of events…

Real estate investing has the potential to be a great source of secondary income and could even become a primary source of income for some investors. Starting on the right…

When you hear the term ‘payments modernization,’ you are also most likely hearing the term ‘integrated payments.’ So what does integrated payments mean? Integrated payments refer to a concept. Rather…

We’d like to introduce you to the newest members of the Aux Team! Maddaux the Ox and Penny the Starling will be here to answer pressing compliance, accounting, marketing, and…

In 2012, Jack Zenger found that on average leaders do not receive training until they’ve been leading people for 10 years. 10 years! In the last decade, progress has been…

Nominations forhonors awarded byCUNA Operations &Member Experience Council and CUNA Technology Council are now open. “This is an opportunity to let everyone know about the outstanding accomplishments and to celebrate…

In response to bankers' latest attack to cast doubt on the benefits of the credit union industry's federal tax exemption, NAFCU President and CEO Dan Berger has a new op-ed…

In a recent 9-0 decision, the U.S. Supreme Court ruled the definition of an automated telephone dialing system under the Telephone Consumer Protection Act is a device that must have…

Board members from three credit unions recently shared nine steps that have helped their boards pursue their diversity, equity, and inclusion (DEI) goals, which they have been focusing on for…

Sometimes you just want a second opinion – like when you’ve received questionable investment advice from a relative or a medical diagnosis from the internet, or when a friend tells…

Let’s get fit…financially fit that is. Doctors building relationships of trust = healthier patients. And Financial Institutions building relationships of trust with customers and members = serious financial wellness. This…

Thanks to a desktop planning exercise for a global pandemic that leaders ofGreylock Federal Credit Union($1.4B, Pittsfield, MA) conducted in January 2020, the Massachusetts cooperative was as ready as could…

The pandemic delivered a shock to normalcy. It has been a little over a year since our world was turned upside down. Nobody saw it coming so the reactions have…

World Council of Credit Unions has opened registration for the annualWorld Credit Union Conferenceto be held virtually from 14– 21 July 2021. For more information and to register visitwww.wcuc.org. More…

Existing-home sales fell 3.7 percent in March to a seasonally-adjusted rate of 6.01 million units, representing a 12.3 percent increase in sales versus a year ago. NAFCU's Curt Long analyzed…

It’s nothing new to offer a survey after completing a task. Most service industries ask customers to complete some sort of survey that helps them gauge how they are doing.…

Data analytics is no longer available only to massive technology corporations and big banks. In fact, with access to enough data, even smaller credit unions can join the fun. With…

It’s been a little over a year since the COVID 19 pandemic drop-kicked credit unions’ 2020 plans out the window and made them re-evaluate many areas of their business. I’ve…

Over a short time span, chatbots have become standard practice in customer service. Services from basic troubleshooting advice to full-fledged payment services are available to consumers with minimal intervention from…

The inaugural episode of our podcast will introduce our show, and cover our first topic—how Generation Z thinks about banking. Christian Hibbard gives a first-hand perspective, and also covers internet…

As leaders, taking time for self-reflection is just as important as the time you take to build relationships with your team and develop strategic plans. During reflection, we consider our…

NCUA’s Interim Final Rule published Monday is designed to ensure that federally insured credit unions remain operational and liquid during the COVID-19 pandemic, according to NCUA staff. Staff briefed the…