Digital adoption among consumers has risen dramatically during COVID-19, spurring a rise in member expectations for what it means to bank digitally. While financial institutions continue to invest in the…
One of the biggest life lessons that will prove valuable over and over again: the credit-related mistakes made in your past can come back to haunt you in the future,…
For the past three years,Hudson Valley Credit Union($6.1B, Poughkeepsie, NY) has relied on six-month road maps to execute marketing campaigns that drive demand for products and services. “They help us…
The editorial team of Credit Union Magazine is now accepting nominations for the ninth annual Credit Union Rock Stars program, sponsored by Fiserv. Credit Union Rock Stars are professionals and…
NAFCU continues to advocate for credit unions to have access to important regulatory and legislative tools and flexibilities that will help them move forward through the pandemic and beyond. Of…
When it comes to loan growth, it’s a challenging time for credit unions—perhaps even more challenging than the years following the 2008 financial crisis. Why? First of all, virtually all…
With interest rates at historic lows, many members are buying new homes or refinancing. Add in COVID-19 and the increase in technology, and many things may change during the transaction.…
“We’re spending money,but there’s nothing to show for it.” If you’ve said that about your credit union marketing, you’re not alone. You may have increased your budget. You may have…
Hear about how Franklin Mint Federal Credit Union has been engaging Gen Z and Millennial borrowers with their student lending options. We’ll be talking about the successful marketing campaigns that…
Remarkable Credit Union · From Conservatorship to Community Champion: The Alabama ONE Story Five years ago, Alabama ONE was not in a “fun place,” to say the least. The credit…
Great leaders want to see their people succeed. We want our employees to take on new responsibilities, pursue learning opportunities, and meet career goals. Also, we want to help the…
The NCUA Board will publish an interim final rule Monday making two temporary changes to its prompt corrective action (PCA) regulations to help ensure that federally insured credit unions remain…
During his testimony on behalf of NAFCU before a House Financial Services subcommittee yesterday, Carlos Pacheco – CEO of Premier Members Credit Union in Boulder, Colo. – highlighted ways in…
Tier 1 financial institutions command much of today’s small and medium-sized business banking market with about two-thirds of those primary relationships, according to a Raddonstudy. However, those businesses expressed a…
This past year saw a big uptick in life insurance interest. New TruStage life insurance sales were up 51.5% in 2020 vs. 20191and a 2020 industry survey found 29% of…
“Before you go, I want you to have these,” Klara says as I’m almost out the door of the house that, by every objective measure, she and her husband Nate…
It’s no secret social media has made its way into millions of Americans’ everyday lives. These days, it’s basically essential that businesses have a social media presence—and for good reason.…
There’s never been a more critical time to examine the credit union model. That’s why, once again, we’re bringing you a brand new THINK experience, transforming our industry-renowned in-person conference…
For banking customers, financial decisions are not routine transactions – they are often life-impacting choices riddled with uncertainty. Making the wrong choice can create stress, generate unexpected fees and lead…
Credit unions have concerns about the lack of protections involving non-regulated entities engaged in financial services, CUNA wrote to a House subcommittee Thursday. The House Financial Services Subcommittee on Consumer…
Today, NAFCU-witness Carlos Pacheco will testify before a House Financial Services subcommittee to share credit unions' recommendations for a fair and level playing field with fintech companies. NAFCU is leading…
Having high-quality products and services is no longer a competitive advantage for credit unions—it’s an expectation. The critical differentiator in building lifelong relationships with your members is how well you…
The credit union landscape has changed dramatically during the past year as the coronavirus (COVID-19) pandemic forced leaders to change how they operate and serve members. Now, as more people…
The short answer? No. Voluntary benefits are benefit options such as dental, vision, disability, and critical-illness and accident insurance, ID theft protection, and legal services that an employer can offer,…