Syndicated

Part of being an adult is recognizing that you have a sense of responsibility toward others — especially your loved ones. If you were to pass away unexpectantly, you’d still…

Despite a significant slowdown in auto sales at certain points in 2020, credit unions held steady with their indirect lending programs. Anticipating that business could turn around at any point,…

It’s more important than ever that communities retain access to a local financial partner that can meet their needs, CUNA Chief Advocacy Officer Ryan Donovan wrote to all 535 Congressional…

The Federal Reserve Tuesday released an industry-recommended definition of synthetic identity fraud: The use of a combination of personally identifiable information (PII) to fabricate a person or entity in order…

Content marketing, also known as Inbound Marketing, has changed significantly in the past several years. As the volume of content available increases and the number of channels to consume content…

A $52 billion question has lingered in the air far longer than the smoke from any smoldering joint: Will banks and credit unions deem the rewards outweigh the risks and…

Imagine trusting a company enough to give them access to your personal information, only to find out it was compromised during a data breach. Do you know where your information…

As shared during our recent webinar, 2021 Fraud Crystal Ball, credit unions continue to face security risks from experienced bad actors. Member attacks are becoming more frequent and creative, and…

There are many reasons to include a service agreement with the purchase of a document or check scanner from USC. Below are just a few. Check out our infographic on…

We have blogged several times before about the Telephone Consumer Protection Act (TCPA) and what is an “autodialer” under the rules and on April 1, 2021 the Supreme Court provided…

The Financial Crimes Enforcement Network (FinCEN) has issued an advance notice of proposed rulemaking (ANPR) to solicit public comment on questions pertinent to the implementation of the Corporate Transparency Act…

NAFCU President and CEO Dan Berger and NCUA Chairman Todd Harper Monday discussed credit union concerns and priorities on a number of key issues, including the need for increased capital…

Wall Street has had more than its share of drama over the last three decades. However, what started to unfold two Fridays ago with Bill Hwang’s Archegos family office had…

Having digital functionality for all aspects of banking is no longer optional. While many small and mid-sized financial institutions hesitated to invest in digital, Covid-19 forced the entire industry to…

Times are changing quickly in B2C marketing for the financial industry. New approaches and terms are surfacing on a regular basis. Over the past year, the drive has been even…

In Part 1 of this series, we introduced ways for your credit union to implement a progressive plan design that enables retirement readiness. Plan design decisions are elemental in helping…

Improving people’s financial well-being takes creativity, commitment and a culture of service. These are the stories of credit unions andhowthey are putting people’s financial well-being at the center of their…

The Consumer Financial Protection Bureau’s (CFPB) stated intention to review the General Qualified Mortgage (QM) rule brings uncertainty and instability to the mortgage financing system, CUNA wrote to the CFPB…

The Bureau of Labor Statistics revealed non-farm payrolls increased 916,000 in March, with the unemployment rate dipping to 6 percent. NAFCU Chief Economist and Vice President of Research Curt Long…

Credit and debit cards have long been a popular payment method in the United States. In 2016, card purchases in the United States represented 56% of all transactions. Yet cultural,…

Despite an accelerating adoption of digital banking in response to the pandemic, credit unions and community banks are still going full steam ahead with physical branching strategies. We recently sat…

Customer Service and Compliance…the two aren’t often said in the same breath, but –– in truth –– they’re connected at the hip. And this week on CRMNEXT’s Banking On Experience,…

If a credit union’s current branches have more space than they need after COVID-19 and the great shift to digital self-service, why not rent excess square footage to a paying…

These days, it’s a pretty safe bet that everyone’s on Facebook. Honestly, it’s kind of weird when you meet someone who doesn’t have an account. Facebook has become the way…