In business, we're always striving to improve efficiency. Efficient operations cost less money to run, are more productive, and reduce employee frustrations. The result of these components: A better member/customer…
Speaker of the House Nancy Pelosi (D-Calif.) thanked CUNA, the California Credit Union League, and credit unions for the work they do in her video address to the 2021 CUNA…
NAFCU Vice President of Legislative Affairs Brad Thaler wrote to House leadership Wednesday to call for support for the bipartisan Access to Credit for Small Businesses Impacted by the COVID–19…
Strong branch and phone support were historically the key components to building member relationships, and they’re still a staple in many communities today. However, the pandemic changed everything, challenging credit…
A red rubber ball saved Kevin Carroll’s life. A difficult childhood fueled his drive to rise above his circumstances—“I’ll show you” became his daily mantra—and to find meaning. “I found…
No one can argue that digital is the new normal. From social media to buying Valentine’s Day presents on Amazon, people don’t want any service that isn’t digitally capable. Financial…
In January 2021, Callahan & Associates surveyed credit union leaders across the country about their individual approaches to member relief throughout the COVID-19 pandemic. The results were varied and insightful.…
A NIGHT TO REMEMBER The National Credit Union Foundation (the Foundation) hosted the virtual 2021 Foundation Celebration on Tuesday, March 2 in conjunction with CUNA GAC. The virtual fundraising event…
Marketing is creative. Marketing is branding. Marketing is sales. While all those are true, marketing is also something else. Marketing is a system. As noted in the James Clear quote…
Newly elected CUNA Board Chairman Brad Green began his tenure with a challenging question: what legacy will you leave for the credit union movement? Green, president/CEO of Listerhill Credit Union,…
Ahead of the Senate's consideration of the American Rescue Plan Act, NAFCU Vice President of Legislative Affairs Brad Thaler reiterated NAFCU’s call for several tools and flexibilities that will allow…
Finding candidates who support credit unions has always been important, but perhaps never has it been so critical to identify credit union-friendly candidates as during the most recent election cycle.…
The first reported cases of COVID-19 in the United States occurred in January 2020. The shockwaves from the virus — economically, socially, and physically — continue even 14 months later.…
On the road of life, we all face obstacles. Some we can avoid with careful planning, and others are outside of our control. In your personal life, minimizing catastrophe may…
It’s that time of year again to ensure your business is complying with OSHA and Labor Law posting requirements. If you have one or more employees, you are required to…
Credit unions are generally only allowed to make loans to their members under both state credit union acts and the Federal Credit Union Act (FCU Act). Sometimes questions come up…
As March tips off, “tech madness” is ramping up as companies continue their search for the top cybersecurity tools in the market. After all, the key to protecting your network…
The COVID-19 pandemic has undeniably caused many banks and credit unions to reprioritize “Digital Transformation” to be a top strategic initiative for 2021 and beyond. Over the past few years,…
CUNA hopes a new consumer Financial Protection Bureau (CFPB) director will recognize the unique structure of credit unions and the benefit they provide consumers but CUNA also continues to have…
NAFCU President and CEO Dan Berger recently joined the Leadership Hacker Podcast to discuss his passion for credit union advocacy, approach to member engagement, and top leadership tips. The association…
In the words of actress Lauren Bacall, “Standing still is the fastest way of moving backward in a rapidly changing world.” Businesses today face many challenges in their efforts to…
Financial well-being for all is an “all-in endeavor” that requires equal parts empathy and strategy, according to panelists participating in the 2021 CUNA Governmental Affairs Conference general session. “It really…
Affordable housing. For many in America, the very concept feels about as real as a flock of flying pigs. But Frank Furman, COO at PadSplit has some insights into current…
In Part One of this series, we examined the surprising ways the COVID-19 pandemic affected synthetic identity fraud. (For more detailed information, download the report from the Aite Group.) In…