Good Governance: Transitions of power
The recent transition of power in our country got me thinking about transitions of power in credit unions—both at the board and CEO levels. I think as a community, we…
Syndicated
When it comes to credit union growth, bigger isn’t always better with Denise Wymore
Just ask Denise Wymore –– Membership & Advocacy Development Director at NACUSO, a self-proclaimed credit union “lifer” whose mantra this year is “Credit unions are not going down on my…
What’s in a name: Vice President of Market Intelligence, Product Design, and Growth
Chad Knott was an 18-year-old college student working as a temporary teller 30 years ago at what is nowCredit Union ONE($1.6B, Ferndale, MI) when, during his first Friday on the…
Learn the numbers so well that you can spend less time with them
We in the credit union industry do love our ratios, don’t we? It’s a way to make better sense of raw numbers and an attempt to get closer to an…
Fort Bragg FCU finds security, efficiency and savings with ATM outsourcing
Fort Bragg Federal Credit Union (Fort Bragg FCU) had a problem. Their close relationship with the community and military throughout Morrisville, NC meant managing a large on-base and off-premise ATM…
Helping Millennials & Gen Z find financial security in uncertain times
While the pandemic has touched all our lives, younger people have been particularly hard-hit financially. About one in three Millennials (ages 24 to 39) and members of Gen Z (ages…
5 reasons you and your members benefit from multi-channel marketing
Working hard to make affordable, effective auto and home protection available to your members? That’s great news. Being the resource members rely on for this valuable coverage gives your credit…
CUs more likely to work with impacted members
CUNA Senior Economist Jordan van Rijn spoke with The Simple Dollar recently on mortgage forbearance and what borrowers should do regarding future forbearance. The CARES Act allows homeowners to apply…
Harper named NCUA Board chair
President Joe Biden has named Todd Harper as NCUA Board chair. Harper, the board's only Democrat, has served as a board member since April 2019. "NAFCU congratulates Todd Harper on…
Credit union branches—Still relevant in 2021?
As we enter 2021, it’s widely understood that COVID-19 was a major accelerator for digital transformation in banking. Credit unions’ most highly engaged members didn’t need a pandemic to push…
Linda Bodie on leadership
In two decades at the helm ofElement Federal Credit Union($52.2M, Charleston, WV), Linda Bodie has seen a lot. But nothing like this. The COVID-19 pandemic has caused upheaval among her…
Sparking conversations digitally with your banking customers
If you’re looking to find ways that can improve the bottom line, look no further than your digital efforts. Often bank leaders consider ‘finding waste’ as going through the balance…
What are the new year’s regulatory resolutions?
It is a new year and our international standard setters are fast at work on their regulatory agenda. This year is shaping up to be a challenging year for everyone…
Purposeful Talent Development: Know why you’re doing things
The word "purpose" has taken center stage in this Purposeful Talent Development blog series since it began in 2018. The way we work, communicate and develop talent has shifted a…
Building the business and marketing case to support your branch
Is your branching strategy driving growth or presenting a barrier to success? Building an effective business and marketing case to support each of your branches is critical to meeting your…
Former FDA Commissioner Scott Gottlieb, M.D., to share insights at CUNA GAC
As the credit union system continues to manage the challenges of COVID-19, Credit Union National Association (CUNA) is pleased to welcome Scott Gottlieb, M.D., former Food and Drug Administration (FDA)…
NAFCU weighs in on next round of pandemic response as Biden administration, new Congress get underway
As work on Capitol Hill begins under President Joe Biden and the Democrat-controlled Congress, NAFCU's award-winning advocacy team is maintaining close contact to ensure decision makers are aware of credit…
Leverage strategic giving: A natural fit for credit unions
Community giving is a part of our credit union heritage. It’s who we are, and the people we serve look to us to do the right thing. A survey completed…
What cyberattacks are really costing your credit union
Credit unions have been spurred to accelerate their move toward digital platforms and services after coronavirus, making the member experience more seamless than ever. With the increased use of technology,…
I wish I thought of this tag line
“When we lose small, we lose big” This phrase is not about the continual decline of smaller credit unions via merger and the lack of new charters. Rather it is…
Transacting vs. Conversing: The value of authentic communication in collections
We’ve all been on Zoom calls this year in which real life has made its way into a business meeting. You see a toddler’s hand reach across the screen or…
Building a resilient team
Challenging times reveal a lot about our character. This past year has had its share of challenges, any of which could have defeated us. But – I'm sure like many…
Outstanding loan growth slows at CUs in November
Credit union loans outstanding grew 0.05% in November, compared to a 0.11% increase in October and a 1.54% increase in November of 2019, according to CUNA’s Monthly Credit Union Estimates.…
NAFCU cancels 54th Annual Conference
Due to the ongoing coronavirus pandemic and the high volume of expected in-person attendees, NAFCU has canceled its 54th Annual Conference and Solutions Expo. NAFCU's executives meet daily to discuss…