2020 has been an unprecedented year for businesses and financial institutions around the globe. Nearly everyone's bottom line has been affected by the pandemic, and credit unions, like all businesses,…
Visual Capitalist is a website (https://www.visualcapitalist.com) that several times a week publishes graphs illustrating current or long-term trends covering many areas of economic, political and human activity. This week they…
Oh, what a year! 2020 is coming to a close and while we’re looking forward to the new hope that 2021 brings, we wanted to reflect on all that was…
The NCUA next month is set to host a complimentary webinar about the prevalence of human trafficking and detection methods from a credit union's perspective. The event is presented in…
The end of the year is often a time to look back on the events of this past year, but it is also time to look forward to the new…
The decorations have been packed away. The leftovers are gone. All that is left of Christmas 2020 are the memories… and the credit card statements rolling into mailboxes one by…
On December 18, the Consumer Financial Protection Bureau (CFPB) issued a second debt collection final rule. The first debt collection final rule was published in the Federal Register in November.…
Chances are, you spend a lot of time with your vehicle. It reliably gets you where you need to go, protects you and your passengers on the road—it might even…
If there's any slow-down at the end of the year, it's usually a nice break before the current year ends and a new grind begins. For leaders, the start of…
Despite challenges posed by the coronavirus pandemic, NAFCU – as the credit union industry's leading federal advocate – kept in close contact with key decision makers in Washington throughout 2020…
A significant opportunity for credit unions today is unlocking their treasure trove of data through in-depth analytics, and then organizing and normalizing it within their institutions. It can provide deeper…
Now that we’ve officially started a New Year and more and more individuals are buckling down on their New Year's resolutions, taking steps to lead a healthier life is always…
There has been a subtle power shift toward control by the consumer and away from the marketer. With plenty of time at home, consumers have started paying closer attention to…
J. Owen Cole, the National Credit Union Administration’s associate director in the Policy and Markets Division in the Office of Examination and Insurance, has announced he will retire at the…
Credit unions quickly responded to COVID-19 by sending staff home and extending financial help to members in ways that tested the movement’s operational and financial resilience, each cooperative in its…
As technological innovations continue in the world of payments and financial technology, there are new and exciting things on the horizon for credit unions. 2020 has been a big year…
New-home sales declined 11 percent from October's downwardly revised rate of 945,000 annualized unites to 841,000 units in November. In a new NAFCU Macro Data Flash report, NAFCU's Nadir Tekarli…
Seniors lose around $2.9 billion every year to scammers, according to the Senate Special Committee on Aging. These unscrupulous fraudsters often use high-pressure sales pitches and sophisticated techniques to trick…
After more than 40 years with First Missouri Credit Union in St. Louis, President/CEO Steve Ogolin plans to retire in January. During his tenure, Ogolin ushered First Missouri through a…
Conversational artificial intelligence has gotten a lot of buzz lately, and for good reason. As lockdowns closed financial institution branches and pushed banking online, usage of chatbots and virtual agents…
I hope y’all had a very Mele Kalikimaka weekend! To round out the holiday season, this blog will discuss the Seasoned QM portion of the two final CFPB rules amending…
The circumstances of 2020 forced us all to look at how and where our staff work. In the span of a few weeks, many organizations adjusted to having staff working…
Credit unions quickly responded to COVID-19 by sending staff home and extending financial help to members in ways that tested the movement’s operational and financial resilience, each cooperative in its…
President Donald Trump last week vetoed the fiscal year 2021 National Defense Authorization Act (NDAA); however, the House today has scheduled a vote to override the veto, and the Senate…