Innovation is a key part of growing businesses. Great leaders are constantly seeking opportunities to improve products and services to better meet members'/customers' needs and encouraging employees to have an…
With the introduction and expansion of 5G networks, the possibilities for credit unions and their technology will also grow. 5G technology is rolling out across the country and should be…
One of the most important growth strategies a credit union can implement is a routine test of the degree of alignment within the organization. But oftentimes, this is a poorly…
It seems we can barely make it a week without hearing of someone or some organization being “canceled.” And no, I’m not talking about canceling subscriptions or the bazillion cancelled…
Knowing the basics about credit scores and reporting will help you develop smart credit habits and make effective decisions for your financial future. Over time, these good credit habits and…
The NCUA Board issued a proposal Thursday allowing credit unions to capitalize interest in connection with loan modifications. CUNA has strongly pushed the agency for this change in recent months,…
NAFCU is planning to offer virtual and in-person option for several of its 2021 conferences to ensure credit unions have access to the industry's best training and education opportunities in…
The financial services industry has shifted toward digital banking—perhaps slowly at first, then with urgency at the onset of the pandemic. This shift is creating new member engagement opportunities for…
When determining your optimal net-worth ratio, aim for the “roughly right” amount, says Adam Johnson, CEO/principal at c. myers corp. “There’s no one right amount for everyone,” says Johnson, who…
Credit union leaders, like Tiny Tim (millennials and younger, you can google this one), like to tiptoe through the tulips. We say fluffy things and regurgitate the generic credit union…
Debit card interchange income is one of the highest non-interest-oriented revenue streams for financial institutions. However, many institutions still don’t get the most out of their card programs. Insufficient benchmarking,…
On September 17, the Financial Crimes Enforcement Network (FinCEN) proposed changes, that if finalized, could have a widespread impact on how we deal with everyday BSA/AML compliance. Of course, the…
In recent months, businesses across the country have begun to transition back into the office at a time when COVID-19 cases are on the rise in some localities. This has…
It’s hard to identify many positive outcomes from a deadly pandemic, but enterprising credit unions are taking the opportunity to refine their digital offerings and expand their reach. Moving existing…
Leadership of the Senate and Consumer Financial Protection Bureau (CFPB) will help define what a Biden administration means for Americans’ credit, CUNA Chief Advocacy Officer Ryan Donovan told CNBC Select…
As President-elect Joe Biden and Vice President-elect Kamala Harris prepare to take office in January, leaders of NAFCU's award-winning advocacy team discussed credit union priorities with members of the Biden-Harris…
In a recent podcast episode, Katie Couric interviewed Bob Iger, executive chairman and former CEO of Disney. Couric remarked that Iger has a reputation in the business industry of being…
Data-driven consumer insights are driving today’s marketplace, led by online stalwarts such as Amazon and Walmart. But data, and the insights it provides, doesn’t have to be the domain of…
If there’s been one constant in 2020, it is uncertainty. From an unprecedented worldwide pandemic to a crushing economic downturn and contentious presidential election, this year has thrown more curveballs…
To illustrate what it means to be agile in your thinking, Francesca Gino told participants ofKnowledge & Networking Novemberthe story of a chef and sous-chef at a top restaurant in…
As we prepare to close 2020 and begin to plan for 2021, credit unions are considering strategies and solutions. Each year in November, lenders from credit unions across the country…
Eager for action and hot for the game. The coming attraction, the drop of a name. Blowin' and burnin', blinded by thirst, they didn't see the stop sign…took a turn…
As credit union CFOs help guide colleagues and board directors through the different phases of COVID-19, maintaining financial excellence enables greater flexibility, creativity, and purpose-driven decision making. By staying on…
CUNA supports a Financial Crimes Enforcement Network (FinCEN) risk-assessment process and publication of national anti-money laundering (AML) priorities but cautions against the use of one-size-fits-all regulatory requirements. FinCEN issued an…