President Donald Trump early Thursday morningsigned a spending bill to keep the government openuntil December 11, according to a tweet from White House spokesman Judd Deere. The President signed the…
CUNA President/CEO Jim Nussle spoke with Consumer Financial Protection Bureau Director Kathy Kraninger Wednesday on a number of credit union issues related to the pandemic. CUNA has been in constant…
The Senate Tuesday invoked cloture on the continuing resolution to extend federal funding to Dec. 11, setting the chamber up to pass the legislation today. The president is expected to…
Advocacy News You Can Use International Credit Union Day is coming up on October 15 this year. This year’s theme is—“Inspiring hope for a global community.” The focus reflects how…
Is digital transformation homogenizing financial services and undermining what sets credit unions apart? It’s an important question. A digital transformation does make it harder to differentiate a financial institution, concedes…
Thanksgiving is a holiday full of time-honored traditions—but 2020 has been anything but traditional! The coming holiday will still be a time to enjoy with family and friends, celebrate togetherness,…
Quick! When’s the last time you got excited about including direct mail in your marketing plan? If it’s been a while, we’re guessing your avoidance boils down to our spin…
Before the pandemic, many credit unions and community banks placed healthy value on employee training. During and after, however, we’ve seen huge room for improvement. Training for employees and managers…
Social distancing measures at the first debate between President Donald Trump and his Democratic rival Joe Biden meant that their podiums were far apart from one another and there was…
If it’s been ages since you’ve set foot inside a bank or opened an account statement, you probably have mobile banking to thank. Mobile banking apps are designed to make…
Credit unions welcome fintech innovation and competition but are concerned that many products and services offered by fintechs skirt consumer protection regulations,CUNA wroteto the House Financial Services Task Force on…
The NCUA Monday published anew Letter to Credit Unionsfurther detailing application requirements for credit unions interested in seeking a community charter under the recently finalized field of membership (FOM) rule…
The only way for any diversity and inclusion program to survive and be effective is through leadership commitment. My credit union, Tennessee Valley Federal Credit Union, Chattanooga, has 13 members…
Thirty-nine credit union professionals and volunteers have been named as 2020 Credit Union Rock Stars byCredit Union Magazine. The Credit Union Rock Stars program, sponsored byFiserv,recognizes outstanding credit union professionals…
Amazon.com Inc. has announced the launch of Amazon One, a contactless device that scans for payments, loyalty programs and more. Amazon One is rolling out at two of the e-commerce…
Last Friday’s blog looked at some of the Regulation E issues that came up in the Consumer Financial Protection Bureau’s (CFPB) Summer 2020 Supervisory Highlights. The Supervisory Highlights document some…
The Foundation is currently seeking nominations for four board seats with a deadline of October 28, 2020 to apply. Volunteers may generally serve up to three terms of the duration…
As I reflect back on a week that included Voter Registration Day and the passing of Supreme Court justice Ruth Bader Ginsberg, I find myself wondering about the role that…
October is National Cybersecurity Awareness Month and a perfect opportunity to ensure your credit union is buttoned up against the latest fraud and cybersecurity threats. Particularly as we approach election…
Amendments to the NCUA’s chartering and field-of-membership rules go into effect Oct. 14, NCUA Chairman Rodney Hood wrote in a letter to federal credit unions (20-FCU-03). These changes will allow…
TheFinancial Stability Oversight Council (FSOC) Friday met to discussits activity-based review of the secondary mortgage market and acknowledged that the government-sponsored enterprises' (GSEs) activities, if not mitigated, pose a risk…
Many credit unions are marketing meaningless, stale brands. Simply look at some of the brand messages credit unions push in their marketing today. One claims to be the “friendly place,”…
What was your worst financial decision? Every day, the content team at Zogo works to make our app’s bite-sized lessons in personal finance one of the best financial education experiences…
Customer satisfaction is key to your bank’s lasting success. After all, unhappy customers have plenty of other places to look for personal financial products. And many do. Sixty-nine percent of…